After 16 and a half years in an Iron Foundry, where I achieved a number of skills pen-ultimately being promoted to Senior Chargehand, Where I was responsible for the programming and booking of all production on a semi-automated production plant with 9 men working under me. The Foundry Industry in the UK fell on hard times so to gain further job skills I embarked on 3 years of evening classes at Calderdale College where I obtained RSA Clait Level 1, IBT 2, IBT 3, Computers & Computing - City & Guilds, Word - Level 1, Excel Level 1 and Access Level 1.Sadly the Foundry ultimately closed and from there I got a job at Crosslee PLC Tumble Dryer Manufacturers in Halifax, West Yorkshire. I started on the job floor, carrying out varying duties, but after 2 years I applied for a Customer Service position in the Crosslee Office where I have now held a position for 14 years. I have in this time achieved an NVQ Level 2 in Customer Service.