Oversee management up to 200 direct and indirect employees and 300 key accounts nationally, including maintaining relationships with ‘C' level decision-makers, which includes identification of strategic objectives and opportunities in these high-value accounts and then articulating and executing action plans, and leading price, service and contract negotiations.KEY ACHIEVEMENTS Prepared compelling presentations and presented to audiences of approx 150 representing the business… Show more Oversee management up to 200 direct and indirect employees and 300 key accounts nationally, including maintaining relationships with ‘C' level decision-makers, which includes identification of strategic objectives and opportunities in these high-value accounts and then articulating and executing action plans, and leading price, service and contract negotiations.KEY ACHIEVEMENTS Prepared compelling presentations and presented to audiences of approx 150 representing the business at industry events such as the Australasian Investor Relations Association and Chartered Secretaries Australia/Governance Institute.Facilitated monthly staff ‘town hall’ meetings, providing staff with information on the financial performance of the business and progress on delivering company strategy.Nurtured collaborative relationships with senior level at key prospective clients in the ASX top 100 companies, resulting in maintaining long term trusted relationships that are valued by prospects. Show less

Oversaw people leadership of up to 70 employees performing various accountabilities such as client relationship managers and operational staff, overseeing performance management and development, whilst managing a P&L of ~$40M: responsible for managing costs, protecting and growing revenue.KEY ACHIEVEMENTSImplemented client retention strategies for an effective service delivery of 200 clients through consistent engagement with stakeholders of various areas of their business… Show more Oversaw people leadership of up to 70 employees performing various accountabilities such as client relationship managers and operational staff, overseeing performance management and development, whilst managing a P&L of ~$40M: responsible for managing costs, protecting and growing revenue.KEY ACHIEVEMENTSImplemented client retention strategies for an effective service delivery of 200 clients through consistent engagement with stakeholders of various areas of their business, examining risk controls and ensuring consistency of delivery.Implemented business strategy through the identification and articulation of key business objectives, achieved by using targets determined through collaboration between senior managers in the business, clients and staff.Increased staff survey results by cultivating an extraordinary level of staff loyalty and achieving a 15+ year tenure in 50% of employees. Show less

Oversaw people leadership of up to 70 employees performing various accountabilities such as client relationship managers and operational staff, overseeing performance management and development, whilst managing a P&L of ~$40M: responsible for managing costs, protecting and growing revenue.KEY ACHIEVEMENTSImplemented client retention strategies for an effective service delivery of 200 clients through consistent engagement with stakeholders of various areas of their business… Show more Oversaw people leadership of up to 70 employees performing various accountabilities such as client relationship managers and operational staff, overseeing performance management and development, whilst managing a P&L of ~$40M: responsible for managing costs, protecting and growing revenue.KEY ACHIEVEMENTSImplemented client retention strategies for an effective service delivery of 200 clients through consistent engagement with stakeholders of various areas of their business, examining risk controls and ensuring consistency of delivery.Implemented business strategy through the identification and articulation of key business objectives, achieved by using targets determined through collaboration between senior managers in the business, clients and staff.Increased staff survey results by cultivating an extraordinary level of staff loyalty and achieving a 15+ year tenure in 50% of employees. Show less

Responsible for the management of a number of significant clients as well as the performance of a team of 6 staff.

Responsible for the management of a book of clients to ensure that client satisfaction is obtained as well as developing the account to ensure profitability for Computershare.

Provided advice to clients on how to grow and protect their wealth. I was involved as a consultant in the roll out of a new software package to assist advisors with constructing advice.

Lobbying the NSW and Federal Govenment on environmental issues as they affected farming for the Association's members