Simon Carstens

Simon Carstens Email and Phone Number

Partnership and Alliance @ Sandler Training Australia and New Zealand
Auckland, NZ
Simon Carstens's Location
Auckland, Auckland, New Zealand, New Zealand
Simon Carstens's Contact Details

Simon Carstens work email

Simon Carstens personal email

About Simon Carstens

Simon Carstens is a Partnership and Alliance at Sandler Training Australia and New Zealand. He possess expertise in executive management, management, leadership, team leadership, team management and 13 more skills. Colleagues describe him as "I had an opportunity to engage Simon for a series of 1:1 coaching sessions. As an established business with time-consuming, ineffective sales processes in place, I was looking for a system that helped create consistency in the customer experience and made the next steps seamless and easy for my customers. More importantly, it needed to feel 'right' for my business and the tailored, personalised approach customers value about their brand partnership with Arteria. He… Show more" and "Simon has been assisting Adroit with its go-to-market strategies, staff coaching and capability assessments, incentive plan architecture, hiring, staff on-boarding, and other strategy and HR related work. I’ve been impressed by the depth of Simon’s experience and knowledge. He’s quickly understood our business, has integrated well with the team, and has applied a strategic yet pragmatic approach to his work. I highly recommend Simon for any similar engagement. "

Simon Carstens's Current Company Details
Sandler Training Australia and New Zealand

Sandler Training Australia And New Zealand

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Partnership and Alliance
Auckland, NZ
Employees:
3
Simon Carstens Work Experience Details
  • Sandler Training Australia And New Zealand
    Partnership And Alliance
    Sandler Training Australia And New Zealand
    Auckland, Nz
  • Elevate Sales Nz
    Founder & Ceo
    Elevate Sales Nz Feb 2023 - Present
    Auckland, New Zealand
    Elevate Sales offers a wide range of expert services including world renowned Sandler Training and Professional Development, sales strategy, outsourced sales management, sales effectiveness solutions, sales optimisation, incentives and rewards, sales enablement, and much more.
  • Sandler Training Australia And New Zealand
    Partnership / Alliance
    Sandler Training Australia And New Zealand Jan 2023 - Present
    Auckland
  • Avc Group
    Chief Customer Officer
    Avc Group Aug 2021 - Feb 2023
    Auckland, New Zealand
    Executive role reporting into the CEO leading a global sales and support team. Conducted a company strategy creation process, architected and implemented business and sales transformation initiatives, hiring new sales capability, account planning and deal strategy, go to market campaigns, strengthened supplier relationships, and organisational improvements.
  • Elevate Consulting Nz
    Managing Director
    Elevate Consulting Nz Oct 2020 - Aug 2021
    Auckland, New Zealand
    Provided strategy, sales, and marketing consulting services to independent clients. Developed plans to introduce product lines to the commercial marketplace and improve market share. Created sales go-to-market plans and helped build and develop sales teams.
  • Spark New Zealand
    General Manager (Customer Delivery Unit Lead)
    Spark New Zealand Sep 2019 - Sep 2020
    Auckland
    Led a regional account management, business development, technical, and events team within Spark. Responsible for a large range of existing and new clients in the corporate & enterprise IT market. Established strong client relationships at an enterprise level promoting business partnerships leading to higher levels of customer satisfaction, and overperforming against all targets in one of New Zealand’s first fully integrated Agile organisations. Strengthened channel and supplier partner relationships. Developed and implemented a customised sales competency model, sales strategies, programmes, processes, and multi-Spark brand go-to-market strategies. Oversaw strategic deals and partnerships, joint account planning, market readiness, and executive governance.
  • Paymark
    Chief Sales Officer
    Paymark Jun 2015 - Aug 2019
    Auckland, New Zealand
    Executive role reporting into the CEO leading account managers, business development, service delivery, and contact centre teams. Supported and navigated through significant change including the company’s sale and transition to new owners. Led a company-wide strategic review and design process. Introduced and grew new products and services into market including digital SaaS services, data insights, and new payment methods. Built and maintained partnerships and alliances with industry partners, banks, vendor partners, and technical standards bodies. Developed and implemented a comprehensive sales strategy. Formed a robust, scalable infrastructure and high-performing sales team that exceeded expectations through winning customer strategies. Identified new market opportunities, sales process design and competency model, CRM design and implementation, sales tools, rewards architecture, role profiles, induction and training, dashboards, metrics, and opportunity management. 80% improvement in customer satisfaction, multiple industry awards for contact centre excellence, revenue increases, reductions in costs, and significant operational improvements.
  • Unisys
    Client Executive
    Unisys Feb 2013 - Jun 2015
    Auckland
    Leadership of the company’s largest NZ IT outsource client in a fully embedded partnership model. Reporting to the Australian VP and client CIO. Responsible for outsourced client services including infrastructure management of servers and databases, service desk, end-user computing, xaaS hosted services and applications, and large-scale infrastructure project services. Directed a team of 100 FTE. Increased margin and revenue by 63%. High Achievers sales award in 2013 and 2014.
  • Spark New Zealand
    Sales Manager - Corporate
    Spark New Zealand Jul 2011 - Jan 2013
    Auckland
    Leadership of a corporate sales and service team. Led a team of Client Managers, Technical Specialists, Enterprise Specialists, Mobile Specialists, Sales Coordinator, and Service Delivery Manager. Accountable for a portfolio of top corporate and enterprise clients with large revenues. Achievements included over performance against sales targets and customer satisfaction metrics.
  • Spark New Zealand
    Sales Manager - Enterprise
    Spark New Zealand Oct 2010 - Jun 2011
    Auckland
    Reporting to the GM of Sales, leading a team of Sales Client Managers, Sales Client Directors, Client Liaisons, and a Sales Coordinator. Accountable for a broad strategic portfolio of Gen-i’s largest enterprise and full outsource customers worth over $100m p.a.
  • Spark New Zealand
    Account Director
    Spark New Zealand Mar 2009 - Oct 2010
    Auckland, New Zealand
    Strategic account leadership role with P&L responsibility for a large Wholesale customer.
  • Global Crossing
    Enterprise Sales Director
    Global Crossing Jan 2008 - Dec 2008
    London, United Kingdom
    Global Crossing was a telecommunications company that provided ICT services and operated as a tier 1 carrier. This UK role involved the enterprise leadership of an acquisitions and retention account sales team. I also led the creation of the UK Enterprise sales strategy involving structural changes, marketing initiatives, and go-to-market plans.
  • Global Crossing
    Director European Wholesale Voice
    Global Crossing Jun 2005 - Dec 2007
    EMEA regional leadership of a wholesale voice sales and purchasing team. P&L responsibility. Successfully grew and developed the team and revenues.
  • Colt Telecom
    Strategic Wholesale Account Manager
    Colt Telecom Jul 2003 - Jun 2005
    London, United Kingdom
    Colt is a London based telecommunications company with offices in 22 European countries, the US, India and Asia, with the company's network reaching 51 metro areas globally. This sales account management role saw responsibility for large carriers selling switched voice, bandwidth, data centre solutions, international capacity, and IP transit.
  • Worldcom
    Senior Account Manager
    Worldcom Aug 2000 - Jul 2003
    London, United Kingdom
    WorldCom was a global telecommunications company headquartered in the US providing ICT solutions. This was a wholesale account management sales role selling switched voice, bandwidth, data centre solutions, international capacity, and IP transit. Multiple year high performance super achiever. Presidents Club award winner.

Simon Carstens Skills

Executive Management Management Leadership Team Leadership Team Management Strategy Financial Services Sales Telecommunications Selling Managed Services Cloud Computing Enterprise Software Solution Selling Ip Strategic Planning Business Strategy Stakeholder Management

Simon Carstens Education Details

Frequently Asked Questions about Simon Carstens

What company does Simon Carstens work for?

Simon Carstens works for Sandler Training Australia And New Zealand

What is Simon Carstens's role at the current company?

Simon Carstens's current role is Partnership and Alliance.

What is Simon Carstens's email address?

Simon Carstens's email address is si****@****k.co.nz

What schools did Simon Carstens attend?

Simon Carstens attended Bayes Business School, The University Of Auckland.

What are some of Simon Carstens's interests?

Simon Carstens has interest in Animal Welfare, Environment, Science And Technology.

What skills is Simon Carstens known for?

Simon Carstens has skills like Executive Management, Management, Leadership, Team Leadership, Team Management, Strategy, Financial Services, Sales, Telecommunications, Selling, Managed Services, Cloud Computing.

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