Simon Chatfield
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Simon Chatfield Email & Phone Number

CMO | Data-Driven Marketing | CRM | Membership | Events | Strategy Consulting at The Conservative Party
Location: London Area, United Kingdom, United Kingdom 7 work roles 3 schools
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Current company
The Conservative Party
Role
CMO | Data-Driven Marketing | CRM | Membership | Events | Strategy Consulting
Location
London Area, United Kingdom, United Kingdom
Company size
576 employees

Who is Simon Chatfield? Overview

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Simon Chatfield is listed as CMO | Data-Driven Marketing | CRM | Membership | Events | Strategy Consulting at The Conservative Party, a company with 576 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Chatfield.

Simon Chatfield previously worked as Marketing Director at The Conservative Party and Head of eBusiness & CRM at Heathrow. Simon Chatfield holds Ma Hons, Modern Languages (German) & European Integration from University Of St. Andrews.

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The Conservative Party

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Profile bio

About Simon Chatfield

CMO with 20 years' experience managing propositions, platforms, and global audiences to drive engagement and revenue. Combining UK and US blue-chip travel and politics roles with Big-5 strategy consulting.Track record in turning around under-performing membership programmes, generating revenue through new and revitalised ancillary streams and integrating data for improved customer experience and commercial return.• Increased Conservative Party membership by 70%, reversing a 13-year decline. • Returned Conservative Party Conference, Europe’s largest annual political event, to multi million-pound profit.• Built Heathrow Airport’s Single Customer View of 32m customer records from 23 disparate data sources to power retail marketing and passenger experience.• Launched Heathrow Rewards loyalty programme, growing to 2.2m global members, spending 126% more per visit than non-members.• 13 years direct experience in travel industry and 8 years in strategy consulting.

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The Conservative Party
The Conservative Party
CMO | Data-Driven Marketing | CRM | Membership | Events | Strategy Consulting
london, england, united kingdom
Website
conservatives.com
Employees
576
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7 roles

Simon Chatfield work experience

A career timeline built from the work history available for this profile.

Marketing Director

Current
The Conservative Party

Westminster

  • Appointed to turnaround a longstanding decline in Party membership, broaden the fundraising base to create sustainable future income and build a dedicated Marketing function to increase engagement and commercial.
  • Increased Party membership by 70%, reversing a 13-year decline.
  • Negotiated and implemented first fee increase (of 56%) in 16 years.
  • Returned Party Conference, Europe’s largest annual political event, to multi million-pound profit.
  • Relaunched Lottery and eCommerce Shop revenue streams.
Mar 2018 - Present

Head Of Ebusiness & Crm

Heathrow

London

  • Led digital marketing and online selling for Heathrow, Europe’s busiest airport and home to some of the world’s most successful retail space and parking options, with annual net sales of £1.7 billion. Appointed to.
  • Built Heathrow’s Single Customer View of 32m customer records from 23 disparate data sources to power retail marketing and passenger experience.
  • Launched Heathrow Rewards loyalty programme, growing to 2.2m global members, spending 126% more per visit than non-members. Winner of ‘World’s Best Loyalty Programme’ at 2017’s Loyalty 360 Awards.
  • Launched Heathrow Boutique digital marketplace, integrating multi-retailer ERP systems with automated order management.
  • Implemented the multi-channel Adobe Experience Cloud and a cross-functional customer service centre incorporating Salesforce. Heathrow recognised as a CRM thought leader at the 2017 DMA’s.Related speaking.
Aug 2012 - Mar 2018

Managing Consultant - Digital Transformation

Capgemini Consulting

London & Europe

Typically led large teams on customer and digital strategy, CRM and loyalty engagements; focused on Travel, Telecoms & Media, Retail, Financial Services and Government. Transformation experience spans the full programme lifecycle from strategy, design and development through to implementation. Clients included: BSkyB, Wm Morrisons Supermarkets, Heathrow.

May 2004 - Aug 2012

Loyalty Manager - Americas, New York

British Airways

Greater New York City Area

Responsible for B2C loyalty initiatives to drive engagement and share of wallet amongst the airline's 2.5m. frequent flyers across the Americas.

Jun 2003 - May 2004

Senior Marketing Executive, London

British Airways

London

Delivered B2B brand and premium product campaigns via regional sales forces and trade agent networks to support £700m annual revenue.

Jan 2001 - Jun 2003

Commercial Executive - Ttg Hotels

Tui Uk

London & Europe

Identifying new opportunities for hotel ownership. Led to creation of 2 hotel JV’s in Spain and Cyprus. Negotiated annual tour operator contracts worth in excess of £5m. Managed rebranding of Nordotel hotel portfolio.

Sep 1999 - Jan 2001

Graduate Marketing Programme - Thomson Holidays

Tui Uk

London & Europe

Classic cross-functional graduate scheme covering all aspects of Tour Operations. Product management of Thomson Holidays Greece - planning, pricing and marketing over 1 million annual holidays through multiple distribution and communication channels.

Sep 1997 - Sep 1999
Team & coworkers

Colleagues at The Conservative Party

Other employees you can reach at conservatives.com. View company contacts for 576 employees →

BJ Brian Jarvis Brian Jarvis Colleague at The Conservative Party London, England, United Kingdom, United Kingdom View → SI Stephen Ion Stephen Ion Colleague at The Conservative Party Greater London, England, United Kingdom, United Kingdom View → GC Gloria Croxall (Née Matumba), Mba Gloria Croxall (Née Matumba), Mba Colleague at The Conservative Party London, England, United Kingdom, United Kingdom View → DR Dirk Russell Dirk Russell Colleague at The Conservative Party Salisbury, England, United Kingdom, United Kingdom View → AP Alana Powell Alana Powell Colleague at The Conservative Party Banbury, England, United Kingdom, United Kingdom View → JM James Macqueen James Macqueen Colleague at The Conservative Party Bristol, England, United Kingdom, United Kingdom View → GJ George Jeffrey George Jeffrey Colleague at The Conservative Party Hemel Hempstead, England, United Kingdom, United Kingdom View → JS John Smeaton John Smeaton Colleague at The Conservative Party Taunton, England, United Kingdom, United Kingdom View → HH Harriette Hickey Harriette Hickey Colleague at The Conservative Party United Kingdom, United Kingdom View → RF Reece Fox Reece Fox Colleague at The Conservative Party Greater Oxford Area, United Kingdom View →
3 education records

Simon Chatfield education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Simon Chatfield work for?

Simon Chatfield works for The Conservative Party.

What is Simon Chatfield's role at The Conservative Party?

Simon Chatfield is listed as CMO | Data-Driven Marketing | CRM | Membership | Events | Strategy Consulting at The Conservative Party.

Where is Simon Chatfield based?

Simon Chatfield is based in London Area, United Kingdom, United Kingdom while working with The Conservative Party.

What companies has Simon Chatfield worked for?

Simon Chatfield has worked for The Conservative Party, Heathrow, Capgemini Consulting, British Airways, and Tui Uk.

Who are Simon Chatfield's colleagues at The Conservative Party?

Simon Chatfield's colleagues at The Conservative Party include Brian Jarvis, Stephen Ion, Gloria Croxall (Née Matumba), Mba, Dirk Russell, and Alana Powell.

How can I contact Simon Chatfield?

You can use AeroLeads to view verified contact signals for Simon Chatfield at The Conservative Party, including work email, phone, and LinkedIn data when available.

What schools did Simon Chatfield attend?

Simon Chatfield holds Ma Hons, Modern Languages (German) & European Integration from University Of St. Andrews.

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