Simon Chege Email and Phone Number

• Greeting and welcoming guests upon arrival while handling their itinerary; booking arrangements (restaurant, flights, cinemas)• Ensured that selling strategies were adhered during negations and maximized upselling opportunities• Removed dishes and glasses from tables or counters and ensuring the environs is clear of any debris • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Consulted with customers about their products or services and made sure their complaints were rectified. • Diary management, typing correspondence and documents, creating presentations and creating meeting minutes• Interacted with clients and used sales techniques to improve profits

• Ensuring the quality of products is attained through tests by Performing density tests on soils, wood and timber• Keep records on customer interactions, process customer accounts.• Handle complaints, assisting in appropriate solutions and alternatives within time limits and follow up to ensure resolutions.• Reporting any anomalies of concrete to my supervisor and coordinating with him the solutions.

• Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment• Achieves personal sales targets in line with company objectives• Supports Store Manager with recruitment and providing on-the-job training• Creates a welcoming environment and provides excellent customer service including learning about products

• Taking bags from the belt to the containers• Tagging bags to their designated destination• Fixing dollies and containers for shipment