Billing Analyst
Current• Raise the monthly/bi-weekly/weekly billing for a client as detailed by the invoicing client, utilizing CWO technology wherever possible to eliminate manual processes.• In charge of Invoice presentment to the client.• Manage invoicing requests communicated to the department, requested by Operations/Vendors/Client.• Create monthly accruals for the client and the Finance Headquarters.• Create invoicing formats within internal and external systems/ portals to ensure customer profiles and billing templates are accurate based on customer requirements.• Utilize data analysis techniques to ensure the accuracy of data.• Proactively monitor technologies to identify potential errors before invoice creation, and make adjustments immediately.• Implement internal controls when risks are identified.• Consultancy on the deployment of new products/billing processes for new clients.• Assure that customers, employees, and Service Administration follow established processes and review/update process as required. Additionally, participate in system development for the improvement of account servicing.• Escalate when controls fail & if there are ill practices within the process to management.• Manage process by facilitating communication between the field, customers, and internal stakeholders to ensure accuracy of reported revenue and expenses.• Document Work Instructions, process flows and provide training and support to the supported OCG/Finance department
