Simon Chiu Email & Phone Number

• Responsible for training of new staff on an apprenticeship basis and for special cases such as congregate living situations and clients wishing to move to areas of non-minority concentration (mobility clients). • Collects and analyzes income and family size verification, determines eligibility, apartment size and calculates gross rent for the family. • Counsels clients on program requirements and housing search. • Counsels clients individually during the housing search; monitors voucher expiration, recommends extensions of time and cancels certificates upon expiration. • Receives the Request for Lease Approval and arranges for inspections of housing units. • Negotiates lease terms on behalf of the client, including the amount of rent, based on the recommendation of the inspector, or Realty Marketing Specialist. • Assures that all contracts are completely executed in a timely manner. • Completes case file and submits payment information in time for monthly rent processing. • Monitors, negotiates and collects all payments due Authority for rent arrearage, damage claims, etc. • Notifies tenants and landlords of pending expiration of contracts and prepares for renewals or relocations. • Refers tenants and landlords to other agencies concerning problems arising during the lease term. • Solves problems with both landlords and tenants. • Solicits listings from landlords of available apartments; makes referrals for tenants to landlords or apartments. • Prepares damage and vacancy claims, voucher extensions and terminations for approval. • Provides information to landlords and the general public on subsidized leased housing programs. • Prepares requests to HUD for waivers in special cases such as congregate housing, exceptional rent requests and emergency placements

• Reviews each Preliminary Application and determines whether the applicant meets current income and family composition requirements and has made appropriate selections with respect to housing programs and development choices. • Reviews each application for transfer to determine whether the resident qualifies under transfer criteria. • Enters data into computer, generates appropriate notices, and files all applications. • Selects cases for screening at the direction of the Director of Occupancy and/or designee, reviews case files, notifies applicant of required documentation and schedules appointments with an Occupancy Specialist. • Generates all notices to, and requests for information from the applicants. • Reviews all cases returned from developments and assesses appropriate status. • Maintains manual and computer records on all applicants, entering changes in status, and updating applicant information upon notification by applicant and/or according to an annual update cycle. • Reviews cases returned by managers, determines and assigns proper status to these cases. • Confers with Leased Housing division staff on applicants who are involved with both departments to determine proper status. • Provides information regarding eligibility, status, etc. for applicants, BHA staff and outside agency staff. • Responsible for researching Authority database regarding new applications to ascertain any information related to eligibility (i.e., if any applicant has previously applied, has been previously determined ineligible, has been evicted from public housing or has an arrearage from a former tenancy). • Sets up applications and determines, based on the occupancy needs of the Authority and each development, whether to refer a new application to screening for possible assignments.

Boston, Massachusetts

Boston, Ma

• Develop and maintain positive working relationships with various organizations within the public and private sectors to expand placement and recruitment efforts• Conducting intake process and assist youth in establishing educational and occupational goals. • Co-orchestrating the Career Explorations job readiness program with Program Director and peers• Help determine areas within Boston to effectively achieve outreach goals for program• Assist youth in the proper completion of job applications and resumes for employment opportunities• Identifying and Providing youth with case management support services and other assistance• Implementing workshops for youth participating within the Career Explorations program• Continuously maintain accurate program reports through monthly case notes for funding and auditing purposes• Provide follow up support for participants after program exit

Boston, Ma

• Coordinated and planned various youth orientations since the summer of 2010• Assisted the Director of Youth Services with different administrative tasks • Aided youth participants in the development of their Individual Service Strategy and completion of paperwork• Work with youth participants to address portfolio assignments and provide feedback on academic skills• Conducted orientations and coordinate weekly workshops for youth participants• Maintain a weekly log to document youth progress• Met with the work-site supervisor to coordinate educational, career, and life skills goals for the participants• Attended weekly meetings with the Education and Training Coordinator regarding documentation and statistics of enrollee progress, along with weekly reporting• Responsible for youth timecard collection and payroll distribution• Entered and managed confidential data within the agency’s program database