Simon Cousens Email & Phone Number

Southampton, England, United Kingdom

Administrator fixed term to initially support Tax Year End for the payments team. However was selected by the Income Team after supporting the team to get back in service post Tax Year End. Income Team were awarded Team of the Year that following January! Main duties: processing clients income requests. Liaising with Financial Advisors and clients for any outstanding queries or missing paperwork through phone and email. Mainly used systems Siebel & FnZ as well as payroll, outlook and Excel. Due to Covid worked remotely from home since March 2020. Have also through their Continuous Improvement initiative improved the processing checklist by cutting down processes that are not required since we have the information already. Also with the new FNZ system created an easy to read and user guide for all staff. I have an official certificate in Lean competence in the work place.

Southampton, England, United Kingdom

Worked as an Event Steward at St Marys Stadium during the Celta Vigo and Borussia Monchengladbach friendlies and premier league fixtures. Main duties: crowd monitoring, preventing alcohol being taken into the stadium, dealing with customer issues/finding seats etc. working and leasing with my allocated team. In July I worked on security at the World-renowned Farnborough Air show. Main responsibility was greeting and escorting over 1000’s of visitors through the metal detectors quickly safely and efficiently all the while ensuring a friendly welcome to the show.

Southampton, United Kingdom

In last recent review with manager was given a green rating meaning I’m a high performing professional Employee. During recent work review manager said I could progress and train to be a manager in One Stop company.

Southampton, United Kingdom

As a tourism centre for Southampton I was able to demonstrate and enhance my knowledge of the city of Southampton and its history to visitors and passengers from the cruise liners docked in the city and in person and over the phone. I answered and resolved many phone enquiries in a professional and highly customer satisfactory manner. From selling souvenirs at the City Cruise terminal to using my GCSE in German to communicate with German speaking customers it was a valuable and challenging experience.

Winchester

I was complimented at a works meeting about my presentation and stock filling of the sweets department during my shifts at the shop thus ensuring the sweet sales were consistently up as sweets were always a big seller in the University shop. More sales, more profits for the shop meaning more cash for myself and fellow employee’s wages. worked while studying, rotated rota

Southampton, United Kingdom

Bhs, 07/2006 – 10/2008, MenswearMy first professional job mainly worked Saturdays alongside college on weekdays. Other than working in Menswear I often helped in other departments: Women’s Wear, Kids Wear, Home, Lingerie and stockroom/delivery. I learned to adapt my skills to each different department making me a very flexible, versatile member of the Bhs Staff. The nature of the work also involved dealing with customer orders and transferring stock to other stores over the phone.