Simon Cullimore Aset Email & Phone Number

Reading, England, United Kingdom

Hastings, East Sussex, United Kingdom

Bhs Eastbourne

Current unit manager for hospitality having TUPED from BHS after the sale of their Hospitality division to Compass UK and Ireland. Responsible for the full P+L in unit generating 400k annually. Supporting other stores after initial TUPE process. Delivering consultation process to team and heading up the mystery shopper reporting service for the region. My focus has been to understand the operational side of this fast based business and balance it against the development needs of my team promoting 3 individuals to team leaders and still striving to deliver exceptional customer care. This has been achieved through coaching and monitoring different aspects of the business to the most aspiring members of staff allowing them to grow, learn accountability and develop their own career path which has driven out our results.

Eastboune

Head Hunted by BHS to support a new initiative being trailed in Eastbourne, as BHS’s first hospitality manager. The aim of this project was to completely refit the restaurant and make small low budget improvements to the sales floor in order to drive sales within food and for that to have an effect on other divisions within the store by increasing the foot fall. In its first year with a sales target of +15% L4L we drove sales to +37% L4L totaling 500k. Top of the company for the full year driven through a combination of staff and customer engagement. Pulling together new training packages and adding an element of fun into the teams daily routine in the form of competitions and regular briefings in order to exceed targets. In my 2nd year I acted as the main point of reference supporting the region in the absence of our regional manager. I had an active role in recruiting and establishing a team across the region who were sales driven and would maintain high standards of service. During my time with BHS as I was also a senior manager who duty managed the whole store often. This involved setting up the day with briefings to the other managers and also the associates. Setting the days objectives and targets then monitoring and adjusting the progress throughout the day. Ensuring that we were also delivering our agreed service level to our customers.

Banbury

Multi Unit site with a Restaurant of 500k and café of 200k. Whilst in the past this unit had struggle we achieved it highest company audit and a consistent 5 EHO visits. Stabilizing declining sales, and focusing on staff development and motivation. Promoting 3 individuals to senior sales positions and 2 to supervisors. This was achieved with a proactive approach to staff moral encouraging the team to improve on their productivity, sales targeting, implementation of a succession plan and initiating new ideas to drive customer service, profit and sales. Whilst in this store I also headed Wedding services driving recruitment and after care and managed other departments in the absence of there line manager. As a senior manager I often had responsibility for the store with a turn over of 11mil. Acted as the liaison between the shopping centre and Debenhams to capitalize on marketing potential, headed mystery Shopping for the store and was responsible for local events working with local charities and organizations to provide theatre within and outside of store.

Winchester

A further secondment into a struggling unit I was able to re-achieve a 5x EHO Rating. Reorganize , recruit and develop a team within the café.

Reading, United Kingdom

Reporting directly to the regional Foodservice manager I had a duel role operating the multi sites Reading along side its existing manager and supporting the business with its ‘profit from change’ consultation initiative. Whilst active here I was also seconded temporarily to other large sites such as Exeter and Bristol who were experiencing operational difficulties or for Management cover.

Taunton, United Kingdom

First appointment as a sales manager designate and later level one sales manager. Often acting as duty manager, whist here I project managed to conversion of this unit into a ‘take to table’ site that would be the centre of excellence for the south. I also operated the other Taunton sites at Bedford House staff canteen and Priors wood staff cantee being a multi unit manager.

Basingstoke

Started work part time whilst at college and remained during my time at university. After discovering that I enjoyed Retail and becoming full Time I was quickly promoted through all positions to sales manager designate. At this time Basingstoke was a brand new store.