Simon D. Email & Phone Number

Oxford, England, United Kingdom

Working closely with colleagues across all areas of the organisation, providing operational support and assisting in the the planning and delivery of growth strategy. Strong focus on maintaining and improving IT infrastructure and service provision.

Oxford, England, United Kingdom

As part of the ops team, assisting in the effective day-to-day running of the organisation across all teams.

Oxford, England, United Kingdom

Oxford, England, United Kingdom

Stanton Harcourt, England, United Kingdom

Oxfordshire, England, United Kingdom

In addition to all the responsibilities of my previous roles, as Assistant Manager I am responsible for:- managing FOH team on shift, including managing team members' work hours according to increase and decrease in work demand- managing and reporting on online training for all team members- training new FOH team members- handling guest complaints- ensuring site is set up and prepared for opening, and shut down and secured for closing- delivering regular, consistent, dual-platform social media content- receiving stock deliveries- taking dining reservations in person, on the 'phone and via email- taking room bookings on the 'phone and by email- checking in and out residential guests, including managing bill charges and settlements- carrying out daily cash-up, including house float, petty cash payments and writing an end-of-day report to area managementIn addition to the above, and many of the other responsibilities typical of a manager, I have twice assisted the General Manager in closing down and re-opening the site in accordance with national Lockdown due to COVID-19.I have also voluntarily assisted in projects to improve the site, inside and out, including fitting the bar with LED display lighting, decorating the dining room with a carefully researched and chosen selection of indoor plants, and assisting in general maintenance where possible.

Oxfordshire, England, United Kingdom

Oxford, England, United Kingdom

Part of the opening team for one of the latest additions to Troia UK's restaurant and bar portfolio, The Ivy Oxford Brasserie, a c150-cover all-day dining restaurant and bar with private dining and function space, marketing affordable luxury and glamour open to all.Experience includes: taking orders, cross-selling and up-selling according to weekly specials and guests' tastes and preferences, serving food and drinks, clearing tables, issuing bills and taking payments, laying tables and setting up restaurant and private function room for service, preparing and restocking service stations, liaising with managers over specials, low-stock items, complaints, liaising with kitchen over special dietary requirements, allergies and non-standard requests and advising guests accordingly, assisting waiting staff in all stages of service, assisting bar staff in cleaning and re-stocking glassware and consumables.

Bicester, England, United Kingdom

Front of House team member at The Muddy Duck Pub, the showcase establishment owned and operated by Absolute Taste.Experience included: customer service, hosting, waiting and serving, food and drinks sales and service, re-stocking alcohol store and fridges, taking and checking stock deliveries, changing ale casks and lager barrels, changing gas, line cleaning, deep-cleaning bar, cleaning barista station including cleaning coffee machine, assisting with bar stock-count, maintaining glass washer, taking reservations over the phone, liaising with chefs over crossover stock and daily briefings on specials, menu changes, shortages and allergens.

Uk, Spain, Turkey, Italy

Experience included: lesson planning, designing and preparing materials, planning excursions, logging attendance and work done, progress checking, writing risk assessments, attending staff meetings and development sessions, general administration, hosting, airport transfers.

Dorset, England, United Kingdom

Co-founder of a family business, running weekly pop-up events around Dorset, serving authentic Spanish tapas.Experience included: customer service, hosting, waiting and serving, food and drinks sales, kitchen portering, marketing design (online and print), social media and web administration, menu design and production, setting up and taking down before and after events, book keeping/finance administration, business planning.

Weymouth, England, United Kingdom

Teaching guitar and music technology to students on a private, mostly one-to-one basis, but with occasional small groups. Included teaching as a visiting peripatetic tutor at Shaftesbury School.

Dorset, England, United Kingdom

Assistant to the technician in the Design & Technology department of this highly prestigious independent secondary school in rural Dorset. My responsibilities were broad, and included maintaining workshop facilities, equipment and tools, maintaining stock of workshop consumables, maintaining workshop cleanliness and safety standards to ensure a safe working environment for students at all times, receiving deliveries, assisting students with practical workshop tasks, in particular assisting A-level Design students with their final projects.