- The focal point in Canada for all Leonardo support related matters, including those initiated to improve the availability and performance of Canada’s fleet of Cormorant aircraft- Provision of intercompany communication at all levels ensuring that any objectives and activities are communicated and understood, also ensuring that conflicts are resolved and/ or escalated in a timely manner- Delivery of effective company focus for the resolution of cross-functional support issues and source of advice for future developments- Dealing with immediate support and resolution to near term issues, as well as support to longer term potential arisings- Expedite aircraft component material and technical information deliveries- Provision of technical advice and support to operators in the field in interpreting documentation and manuals- Resolution of technical issues using product technical knowledge and experience- Focal point of technical issues within Canada- Aircraft system fault diagnosis, trouble shooting and repair- Practical on-the-job training and assistance for customer’s maintainers for scheduled and unscheduled maintenance activities

- Responsible for the timely discharge of PtAF Merlin aircraft through base maintenance- Supervision, motivation and responsibility for company and sub contract employees- Maintenance forecasting and project management of base maintenance activities- Aircraft system fault diagnosis, trouble shooting and repair- Practical on-the-job training for sub contract agency maintainers

- Responsible for the acceptance, introduction to service and role development of SuperLynx Helicopters- Liaison with Senior Omani military officials on SuperLynx matters- Supervision, motivation and responsibility for company and sub contract employees- Aircraft system fault diagnosis, trouble shooting, maintenance and repair

- Responsible for the acceptance, introduction to service and role development of SuperLynx Helicopters- Liaison with Senior Omani military officials on SuperLynx matters- Supervision, motivation and responsibility for company and sub contract employees- Aircraft system fault diagnosis, trouble shooting, maintenance and repair

- Acceptance, introduction to service and role development of SuperLynx Helicopters- Liaison with Malaysian military officials on SuperLynx matters- Aircraft system fault diagnosis, trouble shooting, maintenance and repair

- Supervisory, System installation and test inspection approval on Lynx helicopters- Aircraft build, maintenance, modification and operation of flightline aircraft- Overseas travel supporting Field Service Representatives at customer locations