Following TUPE of my role from Prudential into TCS I have now successfully completed handover of my knowledge and expertise and will leave TCS at the end of October 2020

I joined Prudential shortly after the Internal Capital Model (ICM) first went live as a Support Analyst and progressed to become Technical Team Lead and SME for ICM and Solvency II applications. I worked pro-actively to build my understanding of the application component configuration and their integration and was, correspondingly, promoted to more senior roles.Key achievements:• Led an initiative to understand the configuration of IBM Platform Symphony which resulted in improved grid… Show more I joined Prudential shortly after the Internal Capital Model (ICM) first went live as a Support Analyst and progressed to become Technical Team Lead and SME for ICM and Solvency II applications. I worked pro-actively to build my understanding of the application component configuration and their integration and was, correspondingly, promoted to more senior roles.Key achievements:• Led an initiative to understand the configuration of IBM Platform Symphony which resulted in improved grid resource utilisation and greater consistency in elapsed run times.• Generated Excel reports which measured and displayed grid resource utilisation and drove further efficiency savings.• Key liaison resource for IBM Integration Engineer for evaluating/configuring new Algo / ARA functionality.• Technical expert for the Repatriation and Upgrade project which migrated the ICM and all associated data to new, UK-hosted infrastructure from US. The project also upgraded all the key components of ICM – PCWM, Algo, ARA, Fanfare and supporting services such as Oracle, Tomcat, GPFS. Supported all phases of testing and designed the Operational Acceptance Test.• Promoted the use of puppet for automated software deployment – this reduced the time to build the ICM Production environment (~80 servers} from 1 person-week of intense manual effort to approx. 1 hour elapsed and has been proven to be a robust, reliable, repeatable process. Ensured the design supported the operational separation of Production access.• SME/Technical Lead for ICM2 project which delivered a new infrastructure and integrated WTW RAFM software and vGrid. Immediately on completion the ICM2 application was then successfully migrated to Microsoft Azure cloud.• Managed the ongoing support of the ICM2 application and worked with business to develop MI to enhance the understanding of vGrid utilisation by business area and overall core usage.In December 2019 my role was TUPE'd to Tata Consultancy Services. Show less

Working in a multiple-application support team within Operations IT, I was the Technical Team Lead for Reconciliation applications; these are Broadridge CityNetworks Enterprise Reconciliations and in-house multi-instrument Reconciliation tool - GRASS.I have been responsible for GRASS Core Development, Reconciliation Development and Support since; . In that time GRASS supported a peak of approx 300 daily Intersystem Reconciliations worldwide, across products and international business… Show more Working in a multiple-application support team within Operations IT, I was the Technical Team Lead for Reconciliation applications; these are Broadridge CityNetworks Enterprise Reconciliations and in-house multi-instrument Reconciliation tool - GRASS.I have been responsible for GRASS Core Development, Reconciliation Development and Support since; . In that time GRASS supported a peak of approx 300 daily Intersystem Reconciliations worldwide, across products and international business areas.Additionally, I have managed the take-on from Frankfurt of the support and on-going development for Enterprise Recs. Working with the vendor and other IT teams, I managed the roll-out of additional product installations to support new Commerzbank FX/MM business requirements.As the Integration project has changed the application landscape, I ensured the applications continued to comply with the applicable IT standards or de-commissioned (and transferred the required Business functionality to a suitable replacement those) which became redundant.My final project was to migrate the applications to new infrastructure in order to comply with the standard technology model that Commerzbank have chosen to apply and handover the Support to colleagues in Germany. I completed this assignment successfully in June and returned to 2e2 at the end of that month.I am currently “on the bench” at 2e2 awaiting assignment to a new role. Show less

Provide Expert knowledge of the bespoke Reservations system and promote IT solutions in and to the Business. Key projects included European Integration, CRM and enhanced Customer Check-In and Passenger Manifests.Experience:Control the process of enhancing the Reservations system through user groups and requirements management.Provide detailed specifications of new functionality.Control and Manage the UAT cycles.Document and Support new functionality.Development in PL1 /… Show more Provide Expert knowledge of the bespoke Reservations system and promote IT solutions in and to the Business. Key projects included European Integration, CRM and enhanced Customer Check-In and Passenger Manifests.Experience:Control the process of enhancing the Reservations system through user groups and requirements management.Provide detailed specifications of new functionality.Control and Manage the UAT cycles.Document and Support new functionality.Development in PL1 / COBOL on Vax / Alpha.Represent the company in Industry forums and Working groups. Show less