I am an accomplished insurance professional with extensive experience as a manager leading teams in underwriting, customer service and product management. I have worked in a number of underwriting and customer service related roles in the insurance industry for many years, for both Insurers and Insurance Brokers specialising in Insurance Underwriting, Customer Service, Fraud Prevention, Risk Assessment, Product Management, Development & Improvement, Insurance Marketing and Insurance Qualifications Training.I am passionate about providing excellent customer service, implementing risk reducing and financially beneficial underwriting and product change, as well as developing product process improvements, for the benefit of customers and the insurance market. My technical expertise and training is backed by an ACII and Associate IPD qualification.As a result I have great experience of dealing at all levels, with all types of customers, insurance brokers, other insurers and third party suppliers. In addition I have led many teams to achieve great underwriting results and product change, as well as providing excellent customer service.