Senior Manager - Operations Customer Success
Current
Nov 2020 - Present
AeroLeads people directory · profile
Simon Dee Email & Phone Number
Senior Manager - Operations Customer Success at PokerStars
at
PokerStars
1 work email found
@pokerstars.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager - Operations Customer Success at PokerStars
Location
London, England, United Kingdom
Company size
Who is Simon Dee? Overview
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Quick answer
Simon Dee is listed as Senior Manager - Operations Customer Success at PokerStars at PokerStars, a company with 1329 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at pokerstars.com and a matched LinkedIn profile for Simon Dee.
Simon Dee previously worked as Senior Manager - Operations Customer Success at Pokerstars and Project Manager at Pokerstars. Simon Dee holds Bachelor Of Arts (B.A.), Economics from The University Of Stirling.
Company email context
Email format at PokerStars
This section adds company-level context without repeating Simon Dee's masked contact details.
*@pokerstars.com
71% confidence
AeroLeads found 1 current-domain work email signal for Simon Dee. Compare company email patterns before reaching out.
Profile bio
About Simon Dee
I have over 10 years in the online gaming sector. This has helped me polish the various skills required to work in any professional business. Innovation and project management are areas that I have looked to focus on much more in recent years.
Listed skills include Online Gaming, E Commerce, Project Management, Supervisor, and 1 others.
Current workplace
Simon Dee's current company
Company context helps verify the profile and gives searchers a useful next step.
Pokerstars
6 roles
Simon Dee work experience
A career timeline built from the work history available for this profile.
Project Manager
Project manager for the Operations Project and Product Management team.Project managing major projects where there are significant changes to the business and mitigating the overall impact to daily customer-facing Operations/Services teams. Notably rolling out the live chat channel for players to contact Customer Support.
May 2017 - Nov 2020
Support Services Manager
I managed the performance of 15+ Customer Support staff. My role also incorporates preparing our Support Operations department for important business changes, which entails a significant level of planning and project management. Liaising with other core business units to ensure that consistency across departments in areas hat are core to player-facing.
Oct 2012 - May 2017
Customer Support Supervisor
Supervising 80-100 staff online at any given time. Responsible for the performance of staff on shift to ensure that department service levels were met on a daily basis. Handling complex player escalations. Ensuring department and business continuity in crisis management situations where acting quickly and efficiently can be easily translated into reducing.
Aug 2008 - Oct 2012
Customer Support - Cashier Specialist
Being responsible for handling player queries relating to the multitude of deposit and cashout options available to players based on their country. Liaising with our Payment Services department when any issues occur with any of the methods that we offer to ensure player experience was not heavily impacted by the inability to use a given method. As this was.
Oct 2007 - Oct 2008
Customer Support - Poker Specialist
Providing top notch customer service for poker-related queries for the world's largest poker website. Handling cases regarding to poker etiquette, table/rule violations and conducting collusion reviews were core elements of this role. Ensuring that the business was presented as being a secure place to play and upholding the site's integrity reputation were.
Oct 2006 - Oct 2007
Team & coworkers
Colleagues at PokerStars
Other employees you can reach at pokerstars.com. View company contacts for 1329 employees →
AH
Andreea Hasa
Colleague at Pokerstars
Attard, Attard, Malta, Malta
View →
NP
Noemi Piazzesi
Colleague at Pokerstars
France, France
View →
CC
Costin Cristi
Colleague at Pokerstars
London, England, United Kingdom, United Kingdom
View →
FF
Felipe Fonseca
Colleague at Pokerstars
Cambira, Paraná, Brazil, Brazil
View →
AO
Andrei One
Colleague at Pokerstars
Cluj-Napoca, Cluj, Romania, Romania
View →
CR
Charlotte Rees
Colleague at Pokerstars
Greater Sheffield Area, United Kingdom
View →
LT
Lyudmil Tsekov
Colleague at Pokerstars
Lozenets, Sofia City, Bulgaria, Bulgaria
View →
MF
Marta Fu
Colleague at Pokerstars
Cracow Metropolitan Area, Poland
View →
DF
David Findleton
Colleague at Pokerstars
Greater Toronto Area, Canada, Canada
View →
AO
Alexandr Oliynuk
Colleague at Pokerstars
Ukraine, Ukraine
View →
Andreea Hasa
Colleague at Pokerstars
Attard, Attard, Malta, Malta
View →
NP
Noemi Piazzesi
Colleague at Pokerstars
France, France
View →
CC
Costin Cristi
Colleague at Pokerstars
London, England, United Kingdom, United Kingdom
View →
FF
Felipe Fonseca
Colleague at Pokerstars
Cambira, Paraná, Brazil, Brazil
View →
AO
Andrei One
Colleague at Pokerstars
Cluj-Napoca, Cluj, Romania, Romania
View →
CR
Charlotte Rees
Colleague at Pokerstars
Greater Sheffield Area, United Kingdom
View →
LT
Lyudmil Tsekov
Colleague at Pokerstars
Lozenets, Sofia City, Bulgaria, Bulgaria
View →
MF
Marta Fu
Colleague at Pokerstars
Cracow Metropolitan Area, Poland
View →
DF
David Findleton
Colleague at Pokerstars
Greater Toronto Area, Canada, Canada
View →
AO
Alexandr Oliynuk
Colleague at Pokerstars
Ukraine, Ukraine
View →
2 education records
Simon Dee education
Bachelor Of Arts (B.A.), Economics
International Baccalaureate
American School Of The Hague
FAQ
Frequently asked questions about Simon Dee
Quick answers generated from the profile data available on this page.
What company does Simon Dee work for?
Simon Dee works for PokerStars.
What is Simon Dee's role at PokerStars?
Simon Dee is listed as Senior Manager - Operations Customer Success at PokerStars at PokerStars.
What is Simon Dee's email address?
AeroLeads has found 1 work email signal at @pokerstars.com for Simon Dee at PokerStars.
Where is Simon Dee based?
Simon Dee is based in London, England, United Kingdom while working with PokerStars.
What companies has Simon Dee worked for?
Simon Dee has worked for Pokerstars.
Who are Simon Dee's colleagues at PokerStars?
Simon Dee's colleagues at PokerStars include Andreea Hasa, Noemi Piazzesi, Costin Cristi, Felipe Fonseca, and Andrei One.
How can I contact Simon Dee?
You can use AeroLeads to view verified contact signals for Simon Dee at PokerStars, including work email, phone, and LinkedIn data when available.
What schools did Simon Dee attend?
Simon Dee holds Bachelor Of Arts (B.A.), Economics from The University Of Stirling.
What skills is Simon Dee known for?
Simon Dee is listed with skills including Online Gaming, E Commerce, Project Management, Supervisor, and People Management.
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