Simon Delph Email & Phone Number

Walton-On-Thames, Gb

London Colney, England, United Kingdom

- Working closely with the Head(s) of Product, and Product Leads, to understand the Product strategy and help delivery teams execute on it for customer and business value- Implement architectural and business commerce strategy across Digital revenue streams- Have responsibility for entire digital domains, ensuring they work to exemplary standards, are highly skilled and remove impediments to success- Own and manage inter-portfolio dependencies across the Partnership, to mitigate business risk while protecting throughput and business value- Own and assure operability end-to-end on all digital services, ensuring teams self-support services to optimum risk/cost ratio- Empower Partners to learn and grow into contemporary agile ways of working- Measure service(s) throughput, and value released, to ensure it is meeting the required business impact- Optimise the cost of delivery by effectively managing Partners and 3rd Parties, driving efficiency and mitigating waste in the process

London, England, United Kingdom

Leading multi skilled, Agile, digital delivery teams, taking products from idea through to implementation. Core responsibilities include:Leading teams to achieve strategic outcomes:- Setting clear intent, direction and guardrails - Inspire and motivate teams to focus on creating value to the Partnership- Manage delivery costs, to ensure a return on investment- Quickly surfacing risk, impediments and dependencies. Managing ambiguity, resolving and escalating as appropriate - Building cross functional and successful delivery teams, with a mix of Partner, third party and onshore/offshore resourcesApplying servant leadership and Agile working principles:- Using core Agile concepts to Describe, Diagnose and Optimise Flow metrics, improving the delivery of strategic outcomes- Empowering and supporting teams to make decisions and resolve challenges - Leading conversations and workshops that drive the right outcomes, collaborating across a complex delivery landscape for shared success and customer value- Leverage insight and internal and external networks, to continuously develop the team and T&C function - Owning operational responsibility for business critical applications and services

London, United Kingdom

- Building Successful Teams: Working predominantly on technical projects, building cross functional teams made up of internal and third parties:- Governance & Insight: Creating the governance and insight reporting, at both project and programme level - Defining business requirements, outcomes and solutions: - Project planning and resource scheduling- Stakeholder management: Up to Board level stakeholders- Risk management: Including oversight and regular reviews by internal audit and risk- Budgeting and financial management- Change management- Stage gating and reporting to Portfolio for all stages of the project lifecycle

London, United Kingdom

Employee Engagement:• Programme design • Implementation and management• Analysis and presentation to boardImplementation of new RPO and MSP Service:• Deutsche Bank and Barclays OT&F• Design and management of bespoke training programme• Change and communications management

Hersham

• Company-wide owner of delivery success measures of Time, Quality and Budget• Escalation point for issues that threaten delay or risk to project goals, including the creation and management of complex resolutions • Management of the Implementation Team, 23 people including project managers, business psychologists and customer services executives• Project management of ETS’ largest most prestigious client programmes • Management of resource allocation and planning for all internal and client projects, ensuring they are delivered to agreed project schedules whilst managing business risk • Management of third party suppliers to ensure ETS receives exceptional service and ROIKey successes:• Combining the Project Management, Consultancy and Customer Services function into a single implementation team to cross manage all responsibilities, leading to increased resource flexibility, reduced business risk and significant cost reduction in resource requirements • Implementation of new resource and role structures, decreasing overall resource cost whilst increasing resource availability, implementing multi-level roles and a yearly intern programme• Improve processes, training and documentation leading to a reduction of project budgets by 70%, whilst also maintaining the existing high level of success measures of To Time and To Quality

Hersham

Project management of bespoke technology programmes for engagement surveys, performance management and 360 programmesProject phases include:• Project scoping• Content Definition• Technology Design• Implementation• Analysis• ReviewAdditional responsibilities:• Improvement of internal processes and documentation to ensure the growth of the delivery function and business• Support and on-boarding of junior and new project team membersKey successes:• Successful implementation of ETS’ largest client project worth 10% of total company revenue target. The successful implementation led to the upselling of multiple new programmes to the same client• Management of successful clients programmes to RBS, Lloyds Banking Group, Nationwide, BT, TJX, Capgemini, HMV, Vodafone, PSA, Bridgestone, Bureau Veritas and Cleveland Potash• Consistent client delight, scoring 4 out of 4 against all client metrics• Creation of new project templates and processes which reduced project budgets and project risk, whilst improving the client experience

• Managing the smooth implementation of new recruitment programmes into global blue chip clients. Ensuring processes are defined and both internal and external project teams have the information and knowledge for success

• Training of internal and external project teams on the Hays Recruitment support technologies• Implementation of e-learning across the division, leading to a significant reduction in training costs

2:1, Business Studies

Prince2 (Foundation And Practitioner), Prince 2

Cipd, Training Practice

A Level

B: Business Studies, C: Biology, C: Mathematics

Gcse

3 A's, 4 B's, 3 C's