Simon Donaldson is a Head of Customer Success and Head of Operations UK at Ikano Bank. He possess expertise in call center, business process improvement, change management, credit, stakeholder management and 21 more skills. Colleagues describe him as "Simon has been a highly inspirational senior leader during my time with Ikano and supported greatly with motivational and professional advice. Simon excels at getting the best out of his team and since his deserved promotion to Head of UK Operations has really set out about a transformational change program which will benefit the business in the long term."