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Simon Draper is listed as Secret Shopper of Customer service elements for small businesses/Website audits/Audit of phone and email systems at C and S Consultancy, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Draper.
Simon Draper previously worked as Business Consultant at C And S Consultancy and Business Consultant at C And S Consultancy. Simon Draper holds Bachelor Of Technology - Btech, Business And Finance, National Certificate from Elm Park College.
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Expert in "First Impression Audits" as a mystery shopper. Providing advice on how to maximise your potential customer base using your online systems. Experienced Business Consultant with a CIM Marketing qualification, a BTEC in Business and Finance and 8 years Customer Service expertise through working for John Lewis.SERVICESWhen was the last time that you asked your customers/clients what they REALLY thought about your business? Are you sure that the customer-facing element of your business is performing as it should be in all areas? Are you aware of where you are losing customers and HOW MUCH THIS COULD BE COSTING YOUR BUSINESS?Make sure that your first impression makes the right impression.Our mystery shopper/secret shopper services could help. We check, analyse and audit your* website - content, information provided, accuracy, ensure links and video work* phones - response times, manner of delivery, information provided, answer-phone messages* emails - response times, quality, information provided* social media - is it up to date, ensure links workand much more...Proof-reading also providedIf you want to find out what your customer experiences, give us a call.
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Winchester
We offer an overview of all the key areas of your business that a client first encounters on making contact with you and your business including via phone, email and website. Also offering a proof-reading service.
Winchester
I have extensive experience within finance positions where I have demonstrated high levels of accuracy, working within highly pressurised environments and working to strict deadlines.
Hemel Hempstead, United Kingdom
Accurate management of electronic and paper-based documentation. Preparation of documentation for audit. Archiving management.
Watford, United Kingdom
Sales within various departments on the shop floor.
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Simon Draper works for C and S Consultancy.
Simon Draper is listed as Secret Shopper of Customer service elements for small businesses/Website audits/Audit of phone and email systems at C and S Consultancy.
Simon Draper is based in United Kingdom, United Kingdom, United Kingdom while working with C and S Consultancy.
Simon Draper has worked for C And S Consultancy, Hampshire County Council, Hertfordshire County Council, and John Lewis & Partners.
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Simon Draper holds Bachelor Of Technology - Btech, Business And Finance, National Certificate from Elm Park College.
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