Organized 350+ professional development workshops for over 7000 participants across CanadaManaged relationships with university partners (Graduate Studies departments) across eastern Canada and fostered successful new partnershipsOversaw program’s pilot and resulting growth in Quebec as the only bilingual program specialistCoordinated with facilitators to organize successful Step workshops, ensure equitable distribution of engagements and promote positive working relationships between teamsFound efficiencies by implementing new organizational and monitoring tools, supporting scalable program growthFound opportunities to work more effectively with internal training teams and to streamline inter-departmental communicationsConsulted on design and launch of the Step’s French portal, from analysis of business requirements to translation to testing and implementationWorked extensively with IT team to improve quality of Step portal by tracking bugs and performing ongoing development testing leading to an improved user experienceDelivered informative presentations about Mitacs programs to stakeholders and participantsActed as the contact person for all participant and partner inquiries in eastern Canada, providing high quality customer serviceAssisted in the completion of quarterly and yearly reports for program partners and internal teams by compiling and analyzing program data and survey responsesManaged the onboarding of 2 program specialists by developing training plans and materials