Simon Dsilva Email & Phone Number

Mumbai, Maharashtra, India

- Creating Presentations on Power Point for training programmes. - Provide reports on the training programmes and workshops. - Provide all administration support required - pre and post training programmes. - Prepare invoices and receipts. Collate data for the training programmes in Excel. - Attend training programmes and co-ordinate the same for the trainer. - Collate the customer database. - Worked on Microsoft Word, Excel and Power Point to facilitate the above.

Mumbai, Maharashtra, India

- Compile, Manage and Update customer Database.- Provide administrative support to the Directors of the company.- Manage office automation.- Liaise between banks and customers.- All bank administration for the company.- Represent the company at B2B and B2C events and Exhibitions.

Dubai, United Arab Emirates

Worked as a Travel Consultant in the Travel office and implants. Utilized the latest acquired information to make the required arrangements. Upgrade regularly on entire airline rules and regulations along with fares and various industry requirements. Responsibilities involved flight bookings and related services such as car rentals, flight reservations and travel related services such as car rentals, hotel bookings and transfers. Handle unforeseen problems and determine eligibility for money returns. Attend conferences or presentations to maintain familiarity with tourism needs. Create and update profile and records of clients. Maintain relationship with key persons. Reach the revenue and profit targets.Worked on Sabre Red and Krystal Sabre. Also issued tickets on budget carriers, also know as Low Cost Carriers such as Air Arabia, Fly Dubai, Indigo, Air India Express and Spice Jet. Also worked on Ezeego. The site that deals with Hotel Reservations, Tours and Car Rentals.

Dubai, United Arab Emirates

Responsibilities involved taking care of the needs of Corporate Clients - their travel requirements and Hotel bookings if required. Also taken care of Walk-in customers - their flight bookings and travel related services such as booking of Emirates Limo services from their residences to the airport and vice versa if they were booked on Business or First Class.

Ad Dammām, Eastern, Saudi Arabia

Worked as a Travel Consultant at King Fahad International Airport, Dammam. Looked after the reservations of airport staff, walk-in customers, and bookings of corporate clients - mainly ground handling agents. Services included mainly reissuance of tickets and changes to tickets at the last moment to avoid denied boarding of passengers. Systems worked upon at the airport were Native Sabre, Turbo Sabre, Galileo and Falcon (Gulf Air System).

Riyadh, Saudi Arabia

Handled the U.S. Air Force account. Job responsibilities involved reservation, ticketing, Hotel Reservations and Car Rentals. Worked on reservations systems such as Apollo and Worldspan.

Al Khobar, Eastern, Saudi Arabia

Job involved issuance of manual and automated tickets, PTAs, Fare Calculations, reservations and Travel Related Services. Develop travel arrangements with organization-authorised air, car, hotel as well as ground transportation suppliers in the most cost effective method possible. Worked on reservation systems - Galileo and Sabre.

Mumbai, Maharashtra, India

Worked for Shelly Travels (Non-IATA Travel Agency) as a Counter Staff. Job involved getting bookings and ticketing done from a reputed IATA travel agency, thus providing service to the clients. Preparing weekly and monthly sales reports as required. Attaining every sales goals set by the company. Respond to all travel related calls promptly, professionally and courteously.

Bachelor Of Arts - Ba, Sociology

Diploma - Correspondence Course, Geneva, Switzerland., Air Transportation

Fare Calculations, Reservations and Ticketing.

Diploma In Office Automation - Microsoft Word, Excel, Power Point, And Tally Erp, General Office Occupations And Clerical Services, A