Simon Duckworth

Simon Duckworth Email and Phone Number

Head of IT Service Delivery @ Kier Group
Simon Duckworth's Location
Towcester, England, United Kingdom, United Kingdom
Simon Duckworth's Contact Details

Simon Duckworth personal email

n/a
About Simon Duckworth

Experienced relationship manager and Head of IT.Expertise in business engagement and delivery and management of a variety of services to blue chip customers. Most recent role was Head up a IT relationship function across the largest university in the U.K.Previously managing Resource Substitution and Business Process Outsourcing services within the Automotive industry.

Simon Duckworth's Current Company Details
Kier Group

Kier Group

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Head of IT Service Delivery
Simon Duckworth Work Experience Details
  • Kier Group
    Head Of It Service Delivery
    Kier Group Sep 2023 - Present
    Uk, England, Gb
    View
  • Kier Group
    Head Of It - Infrastucture Business
    Kier Group Nov 2019 - Sep 2023
    Uk, England, Gb
    View
  • Kier Group
    It Business Partner
    Kier Group Nov 2017 - Nov 2019
    Uk, England, Gb
    View
  • The Open University
    Head Of Support & Small Change
    The Open University Nov 2016 - Sep 2017
    Milton Keynes, Buckinghamshire, Gb
    View
  • The Open University
    Head Of Business Relationship Management
    The Open University Jun 2015 - Nov 2016
    Milton Keynes, Buckinghamshire, Gb
    View
  • The Open University
    Business Relationship Manager
    The Open University Sep 2014 - Jun 2015
    Milton Keynes, Buckinghamshire, Gb
    View
  • Serco
    Contract Manager
    Serco Nov 2013 - Sep 2014
    Hook, Hampshire, Gb
    Contract Management for IT services into a portfolio of corporate customers
    View
  • Serco
    Contract Manager
    Serco May 2011 - Nov 2013
    Hook, Hampshire, Gb
    Contract Manager for Serco at Mercedes-Benz UK in Milton KeynesResponsbile for delivery of a number of service lines including HR management, BPO and Real Estate consultancy. Responsible for P&L and consistent business growth. Senior stakeholder managementSLA and KPI managementTeam engagement and satisfaction
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  • Serco
    Operations Manager
    Serco Dec 2007 - Jun 2011
    Hook, Hampshire, Gb
    Operations Manager for Serco at Volkswagen Group UKManagement of a Resource Management Service across all 5 brands of Volkswagen Group in the UK. Developed and Delivered management training programme. Derived employee engagement model in a "off headcount" resource provision
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  • Computacenter
    Delivery Manager
    Computacenter May 2004 - Oct 2007
    Hatfield, Hertfordshire, Gb
    Responsible for outsourced IS services to clients such as Channel 4, Northern Foods, NDA and VOSA. Managed a team of 1st and 2nd line analystsCustomer lead for ITIL service lines inclduing Problem, Chaneg adn Configuration Management
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  • Getronics
    Service Desk Team Leader
    Getronics Aug 1999 - May 2004
    Rotterdam, Zuid-Holland, Nl
    Managing a team of 1st and 2nd Line analysts who provided IT support to a major high street bank
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Simon Duckworth Skills

Outsourcing Team Management Change Management Service Delivery It Service Management Stakeholder Management Management Sla Business Process Improvement Operations Management Itil Service Management Resource Management Performance Management Employee Engagement Leadership Account Management Prince2 Problem Management It Outsourcing Managed Services It Management Contract Management Coaching Automotive Business Development Bpo Recruiting

Simon Duckworth Education Details

  • The University Of Manchester
    The University Of Manchester
    Material Science
  • Roade Secondary
    Roade Secondary

Frequently Asked Questions about Simon Duckworth

What company does Simon Duckworth work for?

Simon Duckworth works for Kier Group

What is Simon Duckworth's role at the current company?

Simon Duckworth's current role is Head of IT Service Delivery.

What is Simon Duckworth's email address?

Simon Duckworth's email address is si****@****n.ac.uk

What schools did Simon Duckworth attend?

Simon Duckworth attended The University Of Manchester, Roade Secondary.

What skills is Simon Duckworth known for?

Simon Duckworth has skills like Outsourcing, Team Management, Change Management, Service Delivery, It Service Management, Stakeholder Management, Management, Sla, Business Process Improvement, Operations Management, Itil, Service Management.

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