Leading a team to work collaboratively with train operators and the wider rail industry so that they work in the interests of passengers and meet their contractual and performance obligations.Managing commercial relationships with senior industry executives, including the negotiation of contracts and the resolution of commercial matters.

Responsible for a team of Gatwick Business Managers delivering an effective, efficient and resilient operational performance to large contracts such as PRM, Ground Handling & Cargo and Logistics & Waste

Operational accountability for Logistic Operations across the Gatwick campus.Responsible for optimising the Logistical solutions for Concessionaires, Airlines and Internal Gatwick Teams, driving towards a Lean Logistics focussed community whilst optimising operating costs for Gatwick Airport Ltd and its partner organisations including concessionaires and 3rd Party Logistics Providers. The role also includes responsibility for Gatwick’s Waste solutions for all operational, construction and commercial waste arising from Concessionaires, Airlines, passengers, staff, and internal Gatwick Teams , ensuring Gatwick reaches it Decade of Change targets and maintains legal compliance.

As the Operations Director I have responsibility for the successful delivery of all company services working with major clients including Sony DADC, The Bodyshop & Elekta Oncology ensuring all their logistical needs are met. This includes national & international distribution, contract warehousing & distribution including haulage, sameday & international transport. Responsibilities • Full profit & loss responsibility • Responsibility for key accounts including Sony DADC, The Bodyshop & Elekta Oncology• Monthly cost and KPI reporting to evaluate and improve service and revenue performance.• Liaison, collaboration and management of key stakeholders both Internal & External to deliver agreed business plans.• Strategic management of the operation to support the continued growth & development of the company.• Schedule planning including peak time resilience, roster planning, and recruitment and performance management of staff• Ensure operations maintain high standard of compliance and service with company procedures and legislative requirements (Health & Safety, WTD, EU drivers regulations, ISO 9001).