Simon Alex Fernandes Email & Phone Number

Bengaluru, Karnataka, India

Partner with NGO founders and their teams to solve 3 major challenges that results in funds for your projects. 1. Getting new donors who trust you and your NGOs work.2. Engaging Donors to increase their impact by 10X.3. Setting up a profitable Volunteering program where everyone between 8-80 year-olds can participate.Additionally, I also create social media content for NGOs that is offered at one third of the actual cost. (₹6,999 monthly)Raised over 1.2Cr for an NGO during the pandemic (Aug 2020 - Feb 2022) & helped them scale from 3 to 15 centers. Build a community that funds the NGOs projects for the years to come. Create processes that needs less effort and has high returns. Coaching founders and senior team members through their challenges. Coaching volunteers to get a 10X impact everytime. Building a bridging system that allows new donors to financially support and volunteer at NGOsTraining the NGOs team on how to run the project.

Bengaluru, Karnataka, India

Developing & organising fundraising campaignsResponsible for 50% of the yearly revenue Finding fundraising opportunities and creating awareness campaignsCreating potential donors through conversationsCoach teams, interns & volunteers on awareness-based fundraisingDividing & delegating fundraising project tasks to team members Creating presentations, social media content & monthly video newslettersWriting content for the website and social media channelsPlanning, shooting and editing video films for YouTube, Facebook, Instagram & LinkedIn Building relationships with donors and corporate partnersEnsuring donors & CSR’s are kept informed of progress and key milestonesPartner with other Non-profits & CSR’s to create a larger impactIdentifying improvement areas and successfully implemented solutions towards operational efficiency in various projectsCreating Process documents and FlowchartsCreating Annual reports on impact, utilisation and challengesIdeated and implemented a versatile and innovative Ambassador program that resulted in over Rs. 8 million being raised from 1458 new donors within 9 months. This project helped increase our crowdfunding revenues over 6 times compared to the past. Hundreds of donors-turned-volunteers including children between ages 9-15 participated in this project for over 4 weeks each. This project continues to enable anyone to create 10x impact with just 10 minutes of participation each day. Even kids have raised substantial amounts with just a little bit of effort and support leaving them empowered to be lifelong change-makers.Diya Ghar's social media channels now have a stronger presence with hundreds of new followers and engaging content.

Bengaluru Area, India

Work featured in the Better Photography magazineNominated for the ''Better Photography Wedding Photographer of the Year'' 2013Traveled to Paris, France to cover a wedding as the Lead Photographer- United Nations development program Film projects- Justice & Care Film project- Canara Bank product launch videos- Weddings across India & beyond borders- Pioneered in new born photography at Cloud Nine Maternity Hospitals - Worked with products such as Clothing, Jewelry, Prosthetics, etc.- Covered construction projects, interiors, corporate events, portraitures, etc

Bengaluru Area, India

Formerly known as Project Ripple(Non-Profit Innovation & Marketing Lab)Successfully coached NGO leaders with no prior exp. to create Fundraising breakthroughsResponsible for 8 Non-Profit & Social Enterprise partnerships within the first 2 weeks- Partner with NGO's & Social Enterprises to create a bigger impact- Coach in-house & NGO teams on Breakthrough Leadership- Identifying improvement areas to increase operations efficiency- Hire, train, and level up Interns/Full-timers for projects- Create Process documents and Flowcharts- Run tests on project actions & tools

Bengaluru Area, India

Responsible for creating a tool that generates and automates 360° Assessment reports. This innovation moved an entirely outsourced process to be moved in-house and now runs at Zero cost.- Liaison between Clients and Coaches- Business development - Develop Surveys to understand client needs- Review project performance and generate reports - (360° Assessments, Surveys, Leadership Needs Analysis, Project Impact, etc.)- Manage all client information and track progress of coachees- Proofread books, training material & create training videos

Bengaluru Area, India

Responsible for over 25 stores signing up to offer digital courier services to consumers within 30 days. Created new verticals of businesses such as Virtual Courier Stores, Business Accounts, etc- Build strategic alliances with brands like FedEx, Aramex, DTDC, etc.- Vendor onboarding & Customer service- Manage business development & marketing teams- Hiring & training teams- User testing for the products & services- Improve existing processes and procedures.

Bengaluru Area, India

Responsible for the record high sales within the CloudNine Hospitals project.Streamlined processes and identified loopholes that were tolerating thefts for years.- Managed 7 Studio locations and teams- Maintain high standard across all stores- Maintain studio budget and facilities as per standards- Actively collect customer feedback- Implement strategies to achieve sales targets- Train teams with Sales and Photography techniques- Hire manpower and delegate workload- Ensure compliance with policies

Doha, Qatar

Managed team of 9 for the Musherieb Vodafone store & created a growth environment for teams.Exceeded Sales targets regularly and coached peers for better performance- Understand customer needs and ensure fulfillment- Assist customers with technical difficulties- Train team on tools & processes- Motivate team towards better performance- Create daily/weekly/monthly sales reports - Maintain store inventory & order stock- Maintain the highest level of customer service- Adhere to strict compliances & policies

Bengaluru Area, India

Recognized for Superb Customer Satisfaction, Exceptional Performance & Excellent Revenue generationRecognized across the depts for handling Irate Customers with ease and delivering satisfied customers to the organization- Providing Technical support to Corporate clients (Software, Hardware & Networking)- Manage Escalations for team- Scheduling onsite and offsite services- Train new team members on team- Actively worked with US, UK, Canadian & Australian clients