Water for Wildlife Program Relaunched the program to distribute 800 arboreal water drinkers across Australia Adapted a conservative but measured approach to avoid risk of delays and poor communication Managed using a blended Agile methodology adapted for a developing workplaceProgram Office Adopted a blended PRINCE2/Agile methodology Supported the introduction of Asana collaboration software Mapped and improved workflow processes for the Programs teamGrants Monitor and identify opportunities for external funding aligned to organisational strategies and plans using government, subscription and other grant platforms  Communicate these opportunities with the executive team for strategic decision-making Prepare and submit grant applications for selected funding opportunities Recommend appropriate grants for direct application by other departments and provide assistance to ensure compliance Help coordinate WIRES National Grants Program: answer applicant queries, review initial submissions; prepare shortlist of eligible projects and submit for independent review and selection; monitor progress and compliance of approved projects to formal acquittal Identified and applied for wildlife-related grants of $5000 to $1.89m Secured funding for new facilities, equipment and emergency vehicles

Boat OperatorOn Water Flood RescueStorm and Water Damage OperationsSearch and Rescue

Sea-change purchase of caravan park on South Coast Successfully awarded a tourism grant, invested in self-contained cabins and safari tents Transitioned the business from a labour intensive, low profit caravan park to eco-friendly accommodation that was managed remotely  Profitable revenue increased 6-fold

Revenue and Compliance Processes and System (RECOUPS) Upgrade Function by function review and documentation of the Land Tax and Stamp Duty Assessing modules Documentation of Oracle software process changes

Vignette Upgrade Project Revised the scope, plans and secured funding for upgrade of website platforms of AMP’s extranet and internet following intranet trial Managed a dedicated team of business analysts, developers, test analysts and infrastructure specialists plus vendor consultants, content management experts and AMP change managers

CMLA Restitution Program Managed key relationships with Compliance, Trustees and other stakeholders Setup and managed process controls and prepared documentation necessary to deliver the restitution (correction) of unit pricing errors Documented key business processes including reporting of “significant events” affecting unit pricing and the restitution ‘life cycle’ processes Developed and maintained a definitive log to report progress to regulators (ASIC and APRA)

Product Knowledge and Learning Project Managed 4 workstreams to implement a new Learning Management System and intranet application and key processes to improve customer service by CBA’s 13,000 frontline staff Planned project phases and negotiated additional resources and revised project deliverables to meet strict deadlines Workshopped business requirements with impacted user groups Managed the design of solution architecture to address functional requirements and conducted a full tender process with potential suppliers

Document and Correspondence (TRIM) Project, Mini Budget Program Managed the introduction of an ‘imaging’ solution & improved workflow processes for administering large volumes of Land Tax assessments by operations staff for the Office of State Revenue Chaired workshops to determine current business processes and opportunities for improvement Led writing of business requirements and specifications – successfully endorsed by impacted business units and other key stakeholders Managed the expectations of senior management via regular communications, escalation of risks or issues when agreed tolerances were exceeded and through regular and ad-hoc meetings Prepared change management & communications plans and led other change management activities across impacted user groups including training needs analyses

International Financial Reporting Standards (IFRS) Program Project managed the IFRS compliance program for the life and non-life finance business units at NAB’s wealth management division Managed workstreams to analyse and refine reporting processes & finance systems for the amended disclosures required by IFRS Line-managed teams of 6-10 business analysts & system specialists Managed stakeholder relationships from director level down Prepared plans & budgets, maximised resource pool utilisation, shared ideas & set standards Led impact analysis on business including product design and pricing, compliance and risk

 Reviewed business processes in IMB call centres and branches Conducted extensive market analysis and identified options to lower risks and improve returns

Managed a range of ‘enterprise’ eBusiness projects delivering services and systems (Finance and Human Resources) Oversaw implementation of eBusiness services, Saba LMS, Lotus Notes and SAP applications  Managed business analysis and preparation of business cases including strategy reviews, workshopping requirements, activity-planning and presentations to the Executive to approve new programs or projects Prepared and presented proposals to supply a business process solution across the enterprise Managed the infrastructure of desktop, network and server needs including specifications & designs, meeting system architecture criteria, procurement, installation and testing Managed vendor relations including fully independent tender processes, contract negotiations, performance & delivery, review of completed work and approval of invoices Coordinated reengineering of underwriting and general ledger processes to reduce impact of fraud and save est. AUD600k pa in operational costs Directed and approved rollout / release plans and reviewed progress and contingencies with stakeholders throughout release phases Managed impact of change & communications necessary for buy-in of key stakeholders and acceptance of new processes, roles etc by user groups and customers

 Directed Save The Children’s largest global implementation and change management program delivering a standardised financial solution in over 65 countries Negotiated the implementation program with senior stakeholders and advised on likely impacts on work practices Ran workshops to determine and agree best courses of action to minimise resource constraints and impact on host programs Line-managed 10 remote and 4 HQ-based accounting/IT staff. This included recruitment, inductions, team work-plans, assessments and terminations. Special attention given to roving staff to maintain motivation and performance when on remote assignments Reviewed the finance function throughout the organisation and initiated the restructure of key areas of the Finance Department Created new posts to ensure a sustainable solution for system support and integrated these roles into the IT and Finance Departments Forecast and managed project costs including salaries, travel, ad hoc supplies, procurement of goods and services (largely software development and support) Delivered regular verbal and written reports plus a quarterly newsletter on the project for audit committees, sponsors and users Managed the development of a budget management system in-line with the organisation’s corporate strategies ensuring full integration with SUN Accounts finance system (now SunSystems) Developed a comprehensive and sustainable in-house training and support program covering both systems and financial management Advised on and prepared grant applications for funding of infrastructure and country programs