Process Management
Darmstadt, Hesse, Germany
• Participated in the implementation of an ERP system (Oracle Cloud) with a focus on the Procure to Pay process.• Requirements Engineering - defined management & end user requirements through interviews, workflow analysis and business process descriptions.• Tested system functionality; reported errors to business process owners and programmers on the global implementation team.• Analyzed, adjusted, and documented business processes to work with the new ERP system.• Verified that… Show more • Participated in the implementation of an ERP system (Oracle Cloud) with a focus on the Procure to Pay process.• Requirements Engineering - defined management & end user requirements through interviews, workflow analysis and business process descriptions.• Tested system functionality; reported errors to business process owners and programmers on the global implementation team.• Analyzed, adjusted, and documented business processes to work with the new ERP system.• Verified that applications met operational requirements and provided feedback to stakeholders and software developers.• Proposed system changes to management and created tickets for change requests.• Educated and trained end users and created documentation and training videos.• Coordinated accounting, purchasing, controlling, IT and the financial service center in the Philippines for User Acceptance Testing. • Trained and coordinated an end user support team. Show less