Simon is currently working as a senior project manager delivering a number of technical infrastructure and application delvery projects for TfL in the Surface Transport business area.

As Supplier Transition Manager, Simon is working alongside the supplier account team and the BIS transition team, managing the migration from an incumbent supplier to a number of CGI GIS services as part on the new UK Government UK Government Service Integration & Management (SIAM) model. The transition encompasses multiple services: a standard desktop build with locked down group policies for deployment to ~3900 laptops and desktops; BeCrypt desktop security; Active Directory services; SCCM… Show more As Supplier Transition Manager, Simon is working alongside the supplier account team and the BIS transition team, managing the migration from an incumbent supplier to a number of CGI GIS services as part on the new UK Government UK Government Service Integration & Management (SIAM) model. The transition encompasses multiple services: a standard desktop build with locked down group policies for deployment to ~3900 laptops and desktops; BeCrypt desktop security; Active Directory services; SCCM for remote support and application deployment; Lexmark follow-me printing; Windows phone; secure remote access solution; SFTP; server infrastructure hosted on CGI’s Secure Government Cloud; LAN migration; implementation across 22 BIS sites, 3 CGI data centres and CGI UK Service Desk. This transition involves design review & approval, procurement, testing, implementation, migration and service take-on phases plus extensive co-ordinating with the BIS IT team and other suppliers to integrate PSN, MS-Exchange and Business Critical Applications. To ensure delivery of these capabilities Simon is managing a team of 7 project managers with a team of between 25 to 35 resources below them. Show less

As a Project Manager on a wider modernisation programme, Simon managed two work streams: the first to design, build, test and roll-out an Impact Level 4 Voice over IP (VOIP) implementation across 28 agency sites, 2 CGI Data centres and Service Desks; the second to implement a new intranet capability for the launch of the new Agency re-branding in October 2013. Both work streams required design, build, test, and implementation of a centralised, data centre based infrastructure. Whilst the… Show more As a Project Manager on a wider modernisation programme, Simon managed two work streams: the first to design, build, test and roll-out an Impact Level 4 Voice over IP (VOIP) implementation across 28 agency sites, 2 CGI Data centres and Service Desks; the second to implement a new intranet capability for the launch of the new Agency re-branding in October 2013. Both work streams required design, build, test, and implementation of a centralised, data centre based infrastructure. Whilst the Intranet roll-out was a ‘switch-on’ of capability accessed from the legacy desktop estate, the VOIP work stream included a physical roll-out of ~4100 IP handsets across all sites, whilst being mindful maintain existing service and critical telephony capability. As well as managing 4 CGI project managers during this engagement, Simon also managed third party sub-contractors to deliver key infrastructure components. The intranet project was successfully delivered to time, costs and quality for launch of the new organisation, but the telephony project was deferred by the Agency before the pilot roll-out. Also, when first joining the programme, Simon managed the WAN/LAN work stream through to completion of the design stage. Show less

In this role Simon was responsible for the Infrastructure Management work stream of the IT Outsourcing transition. Due to time constrains agreed in the contract Simon had to manage this large and complex delivery to aggressive timescales. The infrastructure included the introduction of 4 new SANs, servers (both physical and virtual platforms), backup, LAN, WAN, voice and security infrastructure components across two resilient third party data centres and 7 Ofcom regional sites. It also included… Show more In this role Simon was responsible for the Infrastructure Management work stream of the IT Outsourcing transition. Due to time constrains agreed in the contract Simon had to manage this large and complex delivery to aggressive timescales. The infrastructure included the introduction of 4 new SANs, servers (both physical and virtual platforms), backup, LAN, WAN, voice and security infrastructure components across two resilient third party data centres and 7 Ofcom regional sites. It also included the migration from existing production systems such as active directory, email, thin client and an array of client specific applications. To achieve this, the development of securely segregated test systems was undertaken that existed in parallel to ‘business as usual’ operations ready for data take on and promotion to production operations during a series of planned cut-over weekend outages. Overall this transitions involved design review & approval, procurement, implementation, disaster recovery and service take-on and cut-over phases. To do this Simon was co-ordinating a team of 5 project managers with a team of between 20-30 resources below them. Show less

Simon worked as part of the service delivery team on a project for the United Nations Framework on Climate Change Control (UNFCCC) who are based in Bonn, Germany. This project delivers 24x7 International Transaction Log (ITL) system hosting and skilled service desk to meet the requirements defined as part of the United Nations Kyoto Protocol. Simon delivered major project based change to meet the politically sensitive milestones set by the UNFCCC to support the protocol agreement. This included… Show more Simon worked as part of the service delivery team on a project for the United Nations Framework on Climate Change Control (UNFCCC) who are based in Bonn, Germany. This project delivers 24x7 International Transaction Log (ITL) system hosting and skilled service desk to meet the requirements defined as part of the United Nations Kyoto Protocol. Simon delivered major project based change to meet the politically sensitive milestones set by the UNFCCC to support the protocol agreement. This included the introduction of 26 European Union National Registries into the ITL production environment. Due to the cultural, geographical diversity and political sensitivity this proved to be a major undertaking. This included a ‘Readiness’ evaluation of all Registries, 3 different go-live rehearsals and the actual go-live. Simon had to work closely with his counterparts in the UN within the constraints of the contract, direct project managers within Logica and ensure that the Client Service Manager was able to continue to deliver a reliable service to all hosted ITL environment. Subsequently, Simon was responsible for delivering all new changes and projects into the overall service, including software release upgrades, infrastructure upgrades and security enhancements. Simon also led the development of the Disaster Recovery Plan for the service and successfully tested its implementation in two complex rehearsals that included both National Registry and UNFCCC business unit participation. Show less

Whilst continuing to work on the UNFCCC project Simon worked with the Logica service delivery team for the National Air Traffic Service (NATS) project and the client operations team to co-ordinate the development of a new change process. Simon helped the client to understand and improve their own change process whilst working with the Logica change manager and SAP support teams to fit their own processes and team structures around the new client process. This helped achieve a common… Show more Whilst continuing to work on the UNFCCC project Simon worked with the Logica service delivery team for the National Air Traffic Service (NATS) project and the client operations team to co-ordinate the development of a new change process. Simon helped the client to understand and improve their own change process whilst working with the Logica change manager and SAP support teams to fit their own processes and team structures around the new client process. This helped achieve a common understanding of the scope of each change and timescales of delivery for both NATS and Logica SAP practise. This in turn enabled the delivery of more effective changes where previously there had been a history of client expectations not being met. During this process development, completed procedures were introduced into ‘business as usual’ as they were agreed. The benefits of improved impact assessment (providing greater visibility to all parties) ensured that change, scope (and therefore expectations) were better defined. This immediately led to both improved management of the backlog of change. Show less

In March 2006 Logica's Outsoursing Services Division (GSD) undertook a review of internal overhead costs and set in motion a program to reduce costs within the division. Simon headed up this program, reporting directly to the divisional CEO and CFO. The main focus of this program was ensuring the appropriate utilisation of resources working on GSD projects and in overhead roles. This incorporated reviews of all GSD service streams and functions in UK and NL and the staff they employ, whether… Show more In March 2006 Logica's Outsoursing Services Division (GSD) undertook a review of internal overhead costs and set in motion a program to reduce costs within the division. Simon headed up this program, reporting directly to the divisional CEO and CFO. The main focus of this program was ensuring the appropriate utilisation of resources working on GSD projects and in overhead roles. This incorporated reviews of all GSD service streams and functions in UK and NL and the staff they employ, whether they were GSD employees, employees imported from different Logica divisions or external contractors. Other aspects include review and changes to accommodation usage, interaction with third party suppliers and migration of roles to off-shore locations. Show less

In July 2004 Logica undertook a Global Service Provision (GSP) Framework program which would initiate Logica’s facility for managing the blending and provision of outsourcing services across international boundaries, delivering this capability from a single global service view. The GSP program introduced the integration between the contracted customer IT services, Logica Service Management functions and ITIL based processes. The GSP Framework is recognised as the standard way to provide… Show more In July 2004 Logica undertook a Global Service Provision (GSP) Framework program which would initiate Logica’s facility for managing the blending and provision of outsourcing services across international boundaries, delivering this capability from a single global service view. The GSP program introduced the integration between the contracted customer IT services, Logica Service Management functions and ITIL based processes. The GSP Framework is recognised as the standard way to provide Logica's Global Outsourcing capability with consistent infrastructure services for external customers and to provide the ability to blend these services internationally. Simon was both global and UK programe manager for the GSP Framework programe, providing the technical infrastructure, control operation centres known as ‘Control Bridges’ (and underlying common practices for GSP) which underpin GSD service offerings. This involved coordinating the delivery of eight UK projects and similar smaller programes in India and the Netherlands. Show less

Using his knowledge of the Outsourcing Service offerings Simon worked alongside vertical sales teams to provide technical authority and solution design for sales bids. This may have involved the hosting of client systems or the full outsource of entire IT functions. He was also involved in the project management and delivery of client systems resulting from successful bids into the hosting environments. Simon is used to working to tight timescales in pressure situations, which is often the case… Show more Using his knowledge of the Outsourcing Service offerings Simon worked alongside vertical sales teams to provide technical authority and solution design for sales bids. This may have involved the hosting of client systems or the full outsource of entire IT functions. He was also involved in the project management and delivery of client systems resulting from successful bids into the hosting environments. Simon is used to working to tight timescales in pressure situations, which is often the case when working on sales bids, demonstrating excellent prioritisation and time-management. This role required a good overall understanding of IT infrastructure components, system connectivity and Logica’s service offerings. Show less

After joining Courts as an IT technician Simon developed his IT skills primarily in a network support, management and infrastructure. Progressing to project then programme management and culminating in a senior management position responsible for Group IT strategy, Simon reported directly to the IT UK board director. In the UK this covered all sites including the two head offices, two distribution centres, two call centres, 106 branches and globally a further 18 countries.