Highly experienced strategic commercial leader and coach with a successful track record in building and developing high performing teams and delivering sustainable and consistent revenue growth. Multi-channel experience across B2C, Retail, B2B, Indirect / Channel / Dealer and Telesales and wide breadth of industry exposure including Telecommunications, Consultancy and Financial Services.Change agent and customer advocate with proven ability to challenge the norm and design and deliver sales strategies that deliver the best possible customer experience. NPS addict with an unerring belief that understanding the customer journey is the key to business success.Passionate about customer service, quality products and teamwork. Energetic and enthusiastic leadership style with a track record in helping people be the best they can. Accomplished relationship builder with a focus on developing long term and enduring partnerships at all levels. Specialties• Sales Team Leadership & Development. • Strategic Planning & Expansion Strategies.• Key Account Management.• Cloud / Hosted UC(PBX) / It System Services• Forecasting & Market Analysis.• Relationship & Strategic Partnership Management.• Commercial Acumen.• Submission of Tenders & Negotiations.
Listed skills include Go To Market Strategy, Telecommunications, M2M, Solution Selling, and 46 others.