Programme, Product And Service Offering Management
CurrentUpdating research on trends related to Managed Services, Advanced Services and Servitization
May 2024 - Present
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Simon Hole Email & Phone Number
Programme, Product and Service Offering Management
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Simon Hole Consulting
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✓ Verified August 2026
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Role
Programme, Product and Service Offering Management
Location
Jordans, England, United Kingdom
Who is Simon Hole? Overview
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Simon Hole is listed as Programme, Product and Service Offering Management at Simon Hole Consulting, based in Jordans, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Hole.
Simon Hole previously worked as Global Services Offering Manager at Xerox and Global Business Offering Manager at Xerox. Simon Hole holds Bachelor’S Degree, Business Studies from University Of Staffordshire.
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Simon Hole Consulting
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Profile bio
About Simon Hole
As market pressures intensify, market dynamics evolve and technology reshapes the industry, product management must also continue to evolve. See how my experience can support your team to meet these ever increasing demands, enable change and position your team for long-term success.Experienced Product Manager with over 15 years of experience driving innovation, revenue growth, and operational excellence in managed services, SaaS, and software solutions. Proven expertise in leading cross-functional teams to deliver customer-centric products that consistently exceed client expectations and generate substantial financial returns.I specialise in managing the entire product lifecycle—from concept to commercialisation—achieving significant results, such as a 66% reduction in client adoption time, a 50% decrease in deployment costs, and an 18% year-over-year increase in profitable revenue on a £100m contract portfolio. My strategic approach focuses on optimising processes, unifying global operating models, and delivering scalable solutions that enhance customer satisfaction and loyalty.Known for my analytical thinking, precision, and ability to see the big picture, I thrive on solving complex challenges and implementing innovative solutions that align with both customer needs and business objectives. My leadership style is collaborative yet focused, driving teams to achieve high-impact results while fostering a culture of continuous improvement.Skills:• Strategic Product Management• Cross-Functional Leadership• Customer-Centric Solutions• Operational Efficiency• Market Analysis & Competitive Strategy• Revenue Growth & Profitability• Agile Methodologies• Data-Driven Decision Making• GDPR & Compliance Management• Six Sigma CertifiedI am currently seeking new opportunities where I can leverage my experience and proven track record to drive business success in new industries. My goal is to lead innovative product strategies that deliver measurable value, enhance customer experiences, and contribute to organisational growth.Please see my LinkedIn posts, which try to capture how Services and Product Management roles have evolved and how technology plays an ever greater role in the future in Product Management.
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8 roles
Simon Hole work experience
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Global Services Offering Manager
• Led the agile development and road-mapping of a standard services platform, which manages over £100m in contract revenue and has driven a 18% year-over-year profitable revenue growth• Instigated a refresh program for the Document Outsourcing portfolio to upgrade functional capability areas that address key customer usability requirements• Managed full end to end lifecycle activities including commercial modelling and full product marketing to launched new multi-channel digital service for existing clients and deliver $60m through new/profitable revenue streams• Created and implemented training for the ‘solution selection process’ for sales and professional services resulting in heightened platform adoption and increased the profit margin by 10%• Following client reviews, identified gaps in creative services workflow and designed new process using agile development for the client to address critical requirements, securing over $50m in revenue• Developed new ground up approach to data management to enable platform services to grow with client requirements and deliver more advanced data services• Extended platform operating model to support processing of jobs across multiple environments to address client needs for downsizing/ right sizing their production needs and retain c. $40m revenue• Established a series of shared service operating models to support clients requiring both dedicated and shared resources, and reduced costs by 20% whilst improving client retention
Jan 2015 - Mar 2024
Global Business Offering Manager
• Streamlined and optimised the deployment and operating models resulting in significant reduction in ‘time to client adoption’ from 12 weeks to 4 weeks and reduced deployment costs by 50%• Simplified and unified business and target operating models across geographies to drive service standardisation and simplification leading to reduced costs associated with service non-conformity
Mar 2014 - Dec 2014
Global Business & Deployment Manager
• Originated and defined service portfolio for new services group• Leveraged ‘Black Belt Six Sigma’ training for service projects, attained certification and executed projects to deliver operational savings
May 2012 - Mar 2014
Global Cms Business & Offering Strategy Manager
Xerox
• Built plan with market analysis and competition assessment for new service offering program for outbound communications service’s• Created a robust business case and managed governance process for offering selection and simplification. Prioritised the development of a new offering portfolio which was successfully launched globally and delivered 16% annual revenue growth
May 2010 - May 2012
Global Offering & Channel Manager
Ensured that high potential GDO regions and their selected industry segments were supported with and mapped against offerings and understand unique needs and requirements for new and enhanced offerings
Jul 2007 - Apr 2010
Service Development Manager (Xerox Europe)
Managed the 'core' Production Services portfolio in Europe to add business value to new and existing customers by integrating new services and capabilities to ensure service excellence.Supported key client engagements and tender responsesManaged the European requirements process for service group into global development group though strategy contracting process.
Jan 2004 - Jun 2007
Sales & Business Development Roles
Over performed in a variety of UK and European sales, business development and account management roles consistently achieving and surpassing performance targets. Was awarded the prestigious Honour's Club (President Club) eight times, underscoring exceptional sales performance & leadership
Sep 1990 - Dec 2003
15 education records
Simon Hole education
Bachelor’S Degree, Business Studies
Education record
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Us Dma
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Us Dma
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Us Dma
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Us Dma
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Us Dma
Post Graduate Diploma In Digital Marketing
Post Graduate Diploma, Direct & Digital Marketing In B2B
Education record
Diploma, Direct & Interactive Marketing
Diploma, Integrated Marketing Communications
Diploma, Marketing
FAQ
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What company does Simon Hole work for?
Simon Hole works for Simon Hole Consulting.
What is Simon Hole's role at Simon Hole Consulting?
Simon Hole is listed as Programme, Product and Service Offering Management at Simon Hole Consulting.
Where is Simon Hole based?
Simon Hole is based in Jordans, England, United Kingdom while working with Simon Hole Consulting.
What companies has Simon Hole worked for?
Simon Hole has worked for Simon Hole Consulting and Xerox.
How can I contact Simon Hole?
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What schools did Simon Hole attend?
Simon Hole holds Bachelor’S Degree, Business Studies from University Of Staffordshire.
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