Simon Horrocks

Simon Horrocks Email and Phone Number

Resource Modelling Lead @ Animal and Plant Health Agency
Liverpool, GB
Simon Horrocks's Location
Liverpool, England, United Kingdom, United Kingdom
Simon Horrocks's Contact Details

Simon Horrocks work email

Simon Horrocks personal email

n/a
About Simon Horrocks

Simon Horrocks is a Resource Modelling Lead at Animal and Plant Health Agency. He possess expertise in service delivery, stakeholder management, customer experience, outsourcing, call centers and 8 more skills.

Simon Horrocks's Current Company Details
Animal and Plant Health Agency

Animal And Plant Health Agency

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Resource Modelling Lead
Liverpool, GB
Website:
gov.uk
Employees:
67
Simon Horrocks Work Experience Details
  • Animal And Plant Health Agency
    Resource Modelling Lead
    Animal And Plant Health Agency
    Liverpool, Gb
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  • Animal And Plant Health Agency
    Resource Modelling Lead
    Animal And Plant Health Agency May 2024 - Present
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  • Lloyds Banking Group
    Business Analysis And Insights Manager
    Lloyds Banking Group Sep 2022 - Apr 2024
    View
  • Liverpool Heart And Chest Hospital
    Information Business Partner
    Liverpool Heart And Chest Hospital Apr 2020 - Sep 2022
    Liverpool, England, United Kingdom
    View
  • The Health And Social Care Information Centre (Hscic)
    Service Management Practitioner
    The Health And Social Care Information Centre (Hscic) Apr 2016 - Apr 2020
    Southport, Merseyside, United Kingdom
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  • Barclays Uk
    Change, Productivity And Capacity Manager
    Barclays Uk Jan 2015 - Apr 2016
    Liverpool, United Kingdom
    Lead on the Design, Build and Delivery of a comprehensive Resourcing Model to ensure fair and consistent allocation of FTE to meet demand through multiple channels for 1500 branches (Approx 10000 FTE) across the branch network. Integrated into the Network via detailed presentations to key stakeholders within the network. Drive workforce efficiency and greater levels of productivity through stakeholder engagement, supported by effective MI, combining measures from various data sources including the Resource Model and scheduling tools. Provide expertise to guide numerous projects within the network to ensure assumptions for time/cost saving benefits are accurate before being signed off as confirmed benefits by my team.
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  • Barclays
    Resource Planning Analyst
    Barclays Mar 2010 - Jan 2015
    Liverpool, United Kingdom
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  • Capita
    Resource Planning Manager
    Capita May 2008 - Mar 2010
  • Carphone Warehouse
    Scheduling Analyst
    Carphone Warehouse Apr 2006 - May 2008
  • Coop
    Resource Planning Analyst
    Coop 1996 - 2006

Simon Horrocks Skills

Service Delivery Stakeholder Management Customer Experience Outsourcing Call Centers Business Process Improvement Contact Centers Erp Performance Management Relationship Management Resource Management Sla Workforce Management

Simon Horrocks Education Details

  • Littlemoss High School
    Littlemoss High School
  • Aldwyn Primary School
    Aldwyn Primary School

Frequently Asked Questions about Simon Horrocks

What company does Simon Horrocks work for?

Simon Horrocks works for Animal And Plant Health Agency

What is Simon Horrocks's role at the current company?

Simon Horrocks's current role is Resource Modelling Lead.

What is Simon Horrocks's email address?

Simon Horrocks's email address is si****@****.gov.uk

What schools did Simon Horrocks attend?

Simon Horrocks attended Littlemoss High School, Aldwyn Primary School.

What skills is Simon Horrocks known for?

Simon Horrocks has skills like Service Delivery, Stakeholder Management, Customer Experience, Outsourcing, Call Centers, Business Process Improvement, Contact Centers, Erp, Performance Management, Relationship Management, Resource Management, Sla.

Who are Simon Horrocks's colleagues?

Simon Horrocks's colleagues are Chris Lightfoot, Evelyn Van Der Merwe, Maletsatsi Maine, Namhla Mmangalelwa, Kholofelo Lebelo, Bethany Morton, Chris Hoare.

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