Simon Horsfall Email & Phone Number

United Kingdom

United Kingdom

United Kingdom

Johannesburg Area, South Africa

• Day to day running of this busy family style restaurant and bar• Stock control• Staff training and development• Ordering of dry and wet goods• Daily cash ups, inputting of stock items in pastel and POS systems• Customer service and quality control• Marketing and PR function• Liaising with suppliers, unions, landlords • Menu design and food costing

Gloucester, United Kingdom

• Large conference & banqueting facilities seating 800 in total• Over see and manage the operation of this 152 bedroom 4 * hotel• Leisure Club & Spa• Budget planning• Health & Safety, Human Resources• All HOD’s report directly to myself• Implementation of group standards• Stock control & menu planning• Sales & marketing of hotel and leisure facilities

Gloucester, United Kingdom

• New opening of this 40 cover restaurant with rooms• Responsible for day to day running of restaurant and rooms• Similar responsibilities to previous roles• Achieved 2AA Rosettes after 4 months of opening

Gloucester, United Kingdom

• New opening of this 49 bedroom hotel with very 150 cover Bistro• Responsible for day to day running of the hotel• Responsible for all HR within hotel• Health & Safety • Oversee all F&B departments with HOD’s reporting directly to myself• Duty management shifts• Personally dealing with all VIP’s and Celebrities • Training and development of all staff• Induction

Gloucester, United Kingdom

• General day to day running of hotel• Total responsibility of the hotel in the GM’s absence• Budget setting for all departments with-in the hotel• Recruitment throughout the whole building and training and development of all staff• Appraisals, Disciplinary and Grievance procedures• Devising, updating and implementing of Heath and Safety procedures• Achieving and increasing set budgets for all departments in 2006 by 25% • Managing a team of over 35 full and part time staff including all HODS• Maintenance issue throughout the whole grounds• Acting as group relief manager when necessary

Bristol, United Kingdom

• Responsible for building and working with high profile group clients• Creating advertising on web, and local press in order to attract suitable candidates• Sourcing and interviewing applicants• Administration to ensure an organised and efficient working area• Liaising with other branches regarding candidates and vacancies• Monitoring sales targets and reviewing

Gloucester, United Kingdom

• Responsible for all F&B of the privately owned 3 star property• Reporting directly to the Board of Directors• Managing a team of over 30 staff including 6 HODS• Ordering of all wet stock• Stock control and audits within 3rd month had reduced liquor deficit from £3000 to £300 surplus• Organisation and hosting of staff training, rotations and staff development• Appraisals, Disciplinary and Grievance procedures• Responsible for all marketing and sales activities• Health and Safety• Maintenance issue• F&B Budget of £1.5million• Dealing with all F&B related issues• Design of new bars and meeting rooms• Creation and implementation of new menus, for all departments• Duty Management Shift

Gloucester, United Kingdom

• Responsible for Reception, Switchboard, Concierge, Nights, and guest services• Overseeing all arrivals and departures within this busy hotel• VIP’s and VIP packages• Rotas• Training and development of all staff• Creation of training sheets• Worked closely with NVQ assessors helping to develop all staff• Dealing with all customer feedback for all departments • Monitoring of call logs and production of daily reports• Implementation and installation of front of house system and EPOS system including imputing all updates for F&B department• Responsible for IT within hotel, liaising with service providers when system down• Duty Management Shifts• Responsible for VIP meeting, greeting and liaising with organisers• Communicating with other HOD’s and staff• Liaising closely with reservations • Recruitment of all staff members• Disciplinary and Grievance hearings

Gloucester, United Kingdom

Gloucester, United Kingdom

• Responsible for all Weddings and private parties within hotel• Achieved budgets• Producing function sheets• Diary Management• Show rounds

Bristol, United Kingdom

Bristol, United Kingdom

Restaurant ManagerAssistant Conference and Banqueting ManagerAssistant Restaurant ManagerRestaurant SupervisorTrainee Manager