Simon Hughes Email & Phone Number

United Kingdom

I oversee the effective and efficient operation of multiple care homes within a designated area. The role ensures high-quality care delivery, regulatory compliance, and optimal staff performance, while driving service improvements, business growth, and client satisfaction.I ensure the smooth daily operations across multiple care sites, ensuring consistency and excellence in service delivery.I am involved in the Implementation of policies, procedures, and practices to comply with… Show more I oversee the effective and efficient operation of multiple care homes within a designated area. The role ensures high-quality care delivery, regulatory compliance, and optimal staff performance, while driving service improvements, business growth, and client satisfaction.I ensure the smooth daily operations across multiple care sites, ensuring consistency and excellence in service delivery.I am involved in the Implementation of policies, procedures, and practices to comply with healthcare regulations, company standards, and safety protocols.I monitor and audit budgets, resources, and financial performance, ensuring cost-effective use of resources without compromising care quality.I help to maintain high standards of care in line with CQC (Care Quality Commission) guidelines and other regulatory bodies.I Conduct regular monthly audits and assessments to identify areas for improvement and implement necessary changes.I lead, mentor, and support a team of care home Team Leaders and staff to promote a positive, productive work environment. I conduct regular performance reviews and identify training and development needs for staff to ensure ongoing professional growth. I facilitate recruitment, retention, and onboarding of high-quality care staff.Building strong relationships with clients, families, and external stakeholders is crucial to ensure satisfaction with care services. I address any client concerns or queries, ensuring timely resolution, and promote person-centered care and regularly review care plans to align with clients’ evolving needs.Ensure adherence to health and safety regulations, maintaining a safe environment for staff, clients, and visitors. Manage risk assessments and ensure proper incident reporting and management.Provide weekly reports on cluster performance, including financial, staffing, occupancy, and care quality metrics. Show less

Wrexham, Wales, United Kingdom

PWRPAS is a charity set up to help men improve their mental health. Its primary aim is to raise awareness of mental health, engage with men and encourage them to communicate and signpost them to appropriate support mechanisms. In particular, supporting employers to recognise mental health within their male workforce and provide appropriate support through Mental Health First Aid Training.The charity works collaboratively with local employers and specialist partners in Wrexham and… Show more PWRPAS is a charity set up to help men improve their mental health. Its primary aim is to raise awareness of mental health, engage with men and encourage them to communicate and signpost them to appropriate support mechanisms. In particular, supporting employers to recognise mental health within their male workforce and provide appropriate support through Mental Health First Aid Training.The charity works collaboratively with local employers and specialist partners in Wrexham and surrounding areas. It provides a single reference point website containing information relating to causes and symptoms of poor mental health along with sources of support.PWRPAS will also facilitate the training of a local network of mental health buddies and metal health first aiders. Show less

Llangollen, Wales, United Kingdom

Setup and run a successful antiquarian and rare book business with customers from all over the world. Administer entire sales and purchasing operations and work towards getting repeat business by understanding customers’ needs. Monitor the quality of customer service throughout the store. Hire and trainassociates all associates. Maximize sales and profits, while minimizing all the controllable expenses along with maintaining a commitment to a strong community presence.·… Show more Setup and run a successful antiquarian and rare book business with customers from all over the world. Administer entire sales and purchasing operations and work towards getting repeat business by understanding customers’ needs. Monitor the quality of customer service throughout the store. Hire and trainassociates all associates. Maximize sales and profits, while minimizing all the controllable expenses along with maintaining a commitment to a strong community presence.· Developed an international sales niche to identify countries and specific genres of need.· Established and managed stock recording and storage systems. Show less

Wrexham, Wales, United Kingdom

Designed, developed, and managed numerous projects from inception to post conclusion (from upskilling the workforce for SMEs across North Wales to the diversification of rural businesses across Europe) ranging in value from £20K to >£2,000K. Managed 2 teams at 2 sites in the UK as well as partnerships across Europe. Developed library of partners/agents for the organization across 38 countries. Served as a partner/lead applicant in >50 European projects. Worked across varying cultures and… Show more Designed, developed, and managed numerous projects from inception to post conclusion (from upskilling the workforce for SMEs across North Wales to the diversification of rural businesses across Europe) ranging in value from £20K to >£2,000K. Managed 2 teams at 2 sites in the UK as well as partnerships across Europe. Developed library of partners/agents for the organization across 38 countries. Served as a partner/lead applicant in >50 European projects. Worked across varying cultures and corners of society from the British Ambassador in Chile to holocaust survivors in Poland. Oversaw governance, risk management, and compliance of 2 departments. Developed strategic, financial, and operational plans for income generation and European/International collaboration. Managed the income and expenditure including all costs for all projects along with leading responsibility for a total of 27 different budgets. Provided a voice for all colleges in Wales with the government, European Commission, Welsh European Funding Office, British Council, Colleges Wales, and other bodies and institutions as well as chaired the monthly meetings on behalf of Colleges Wales.· Handpicked to be a part of the ESF project scoring panel for WEFO,ensuring projects submitted for funding across Wales showed effective project governance.· Generated >£760,000 income from International Activity and >£1,000,000 from European Funding per year.· Travelled across the world for up to 3 weeks at a time.· Worked as the Chair of Further Education International Managers Network for Wales.· Set-up the International Office and led continuous development and management of European projects. Show less

Ba (Hons), Education Studies

Activities and Societies: Photographic Editor and Journalist for the University Newspaper. Lead Singer in a pop band called 'The Whizz.

Master Of Arts - Ma, Creative Writing, Merit

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