Simon Ingram Email and Phone Number

We are the buying group and network for Australia's custom residential builders and trades. We help reduce your supply frustrations, maximise your business efficiency and we give you time back with our Plan Quoting Service and our toolbox of business services. We are here to improve the LIVES and businesses of Australia’s custom residential builders and trades.

COVID-19 CONTRACT ROLE➢ Leading and supporting a team of 22 Agents on the National Help Line account➢ Supervision of agent performance in a virtual office environment➢ Facilitating simulation training and role play ➢ Facilitating meetings in a virtual office environment➢ Process development and communication to the team➢ Personnel rostering, attendance management and timesheets➢ Managing roster requests and communicating outcomes➢ Troubleshooting IT issues➢ Team culture development and maintenance within a virtual workplace environment

("Stood down" 27 March due to COVID-19.)We help drive cost savings in your travel expenses through driving compliance to good travel policy combined with our exclusively negotiated, discounted rates.At the same time, we provide significant time savings in your expense management and reconciliation, whilst improving traveller experience (for example with discounted lounge memberships, value adds to hotel rates and our AI-driven traveller app.)Talk to me today about driving cost savings in your travel, time savings in your reconciliation, improving traveller experience and reducing your risk (duty of care risk as well as staff attrition risk).

(Risk Mitigation Solutions and Software for Real Estate businesses)Duties:➢ Generating and washing leads of potential prospects➢ Contacting self-generated leads to qualify them➢ Securing appointments with business owners of qualified leads ➢ Meeting with business owners, ascertaining their needs, pain and what is really important to them (consultative selling).➢ Tailoring solutions to prospective client’s needs and pain.➢ Assisting with business strategy development to overcome pain➢ Presenting tailored solutions and demonstrating technology➢ Negotiating options for partnering with us➢ Completing registration paperwork➢ Following up previous conversations with prospective clients.

Identifying new channels for new business and then and implementing strategies for obtaining leads➢ Overseeing and instructing Virtual Assistants on BDM admin➢ Prospecting investor buyer enquiries for new property management business ➢ Management and strategic follow-up of my pipeline using a CRM➢ Calling new (self-generated) leads and qualifying them➢ Setting appointments or engaging with prospects via phone ➢ Presenting to prospective clients, selling our key value propositions and signing up clients➢ Marketing properties for rent including creating marketing material, proofing all ads, conducting prospective tenant inspections and “selling the property” to tenants.➢ Negotiating offers to rent between owners and tenants

TAFE Outbound Enrolments Team (Leader)➢ Leading and managing the team➢ Business research, analysis and strategy development➢ Advice to management regarding project planning and strategy➢ Designing the team’s systems, procedures, call scripting, email templates and setup within the CRM system.➢ Training and coaching all team members on calling, procedures and systems for lead handling. ➢ Ongoing coaching and mentoring team members in order to meet daily and weekly KPIs.

Student Enrolment Advisor

Premier PerformerQueensland Top 100

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