CGI is a leading global IT and business process services provider with a strong base of over 85,000 professionals operating in 400 offices across 40 countries. We have presence across Australia to facilitate a client proximity operating model that fosters local accountability for client satisfaction and commercial success. Backed by a global delivery capability through centres located on four continents, CGI has deep industry expertise, end-to-end service offerings and rich IP-based solutions… Show more CGI is a leading global IT and business process services provider with a strong base of over 85,000 professionals operating in 400 offices across 40 countries. We have presence across Australia to facilitate a client proximity operating model that fosters local accountability for client satisfaction and commercial success. Backed by a global delivery capability through centres located on four continents, CGI has deep industry expertise, end-to-end service offerings and rich IP-based solutions that advance our clients'​ business goals and enable their digital transformation.In my current role I am a member of CGI's local senior leadership team, responsible for business development and client relationship management within the rapidly evolving Utilities and Space sectors. My goal is to help organisations leverage a new generation of Information and Operational Technology solutions to enable them to optimise and revolutionise their businesses in a way that delights their customers and employees as well as delivering benefit to citizens in our communities. Show less

In this role, I maintained full responsibility for a team of highly skilled, locally based IT professionals who provided services within the strategic client accounts for which I had end to end accountability across delivery, sales/revenue growth and P&L.

Since 2013, I have held account director roles within several key CGI accounts, including a number of the primary electricity transmission and distribution utilities within NSW.These roles have seen me leading global delivery teams providing a wide range of ITO services including Service Desk, End User Computing, Centralised Computing, Application Services, Information Security, Project Services and Service Integration.I am responsible for delivery, growth and P&L within my accounts as… Show more Since 2013, I have held account director roles within several key CGI accounts, including a number of the primary electricity transmission and distribution utilities within NSW.These roles have seen me leading global delivery teams providing a wide range of ITO services including Service Desk, End User Computing, Centralised Computing, Application Services, Information Security, Project Services and Service Integration.I am responsible for delivery, growth and P&L within my accounts as well as balancing CGI’s contractual obligations with costs, quality, customer satisfaction and risk.As in previous assignments, a key element of my role is relationship management and the strategic positioning of CGI’s global offerings with a focus on business enablement, innovative solutioning, revenue growth and valued partnerships. Show less

Responsible for managing customer demand for new and changed IT services within the network business of a major NSW electricity utility. This role included farming and revenue growth directing a team of bid managers and solution architects in the development of solicited and unsolicited project proposals.A key element of the role was relationship management and the strategic positioning of CGI's global offerings within the account with a focus on revenue growth, business enablement and… Show more Responsible for managing customer demand for new and changed IT services within the network business of a major NSW electricity utility. This role included farming and revenue growth directing a team of bid managers and solution architects in the development of solicited and unsolicited project proposals.A key element of the role was relationship management and the strategic positioning of CGI's global offerings within the account with a focus on revenue growth, business enablement and value. Show less

Responsible for establishing blended delivery governance and processes for utilisation across AU outsourcing accounts and the establishment of a dedicated offshore resource pool

Responsible for the management and utilisation of 100+ technical resources across Logica's outsourcing portfolio. Role extends to the development of onshore and offshore capacity and capability in technologies and disciplines to meet ongoing and projected baseline and project load, delivery of services in line with defined service levels, vendor contract management and implementation of quality, ITIL aligned working practices and procedures.

Responsible for the delivery of outsourced IT services to two retail energy market organisations in Australia.

Management of small to medium sized application development and infrastructure projects to a variety of LogicaCMG's outsourced customer base.

Worked with a small team of consultants within a major Australian telco, developing a case study and business justification to support a large investment in mobile SMS technology. Responsibilities included being the primary contact for the client as well as for coordinating, allocating and tracking tasks within the consultancy engagement.

Contract based assignment associated with the development and implementation of a new CRM system for a wholesale telecommunications provider. Responsibilities included:* Analysis & definition of business and user requirements* Development of functional and technical specifications* Definition & execution of UAT specifications / plans* System Change Management* System Configuration Management* Contractual Change Manager