Simon is Project Division Manager and Lead Project Manager for Butterfields, leading the successful delivery of a $6M project portfolio. Responsible for the successful delivery of projects and hands-on management approach in all areas of construction. This includes the effective management of projects and associated administration processes from concept to hand-over within agreed standards, by ensuring the accurate preparation and implementation of all relevant tasks are carried out in accordance with both company and external requirements, legislation and regulations.

Simon was responsible for the facilitation and management of small to medium size installation projects inclusive of commercial air conditioning units, electrical, mechanical and sheet metal components. Manage delivery of project milestones and deadlines and ensure projects are delivered on time and within budget constraints.Responsibilities for technical expertise included:• Manage employees and subcontractors ensuring productivity and that all duties are being performed as intended.• Co-ordination of materials and labour ensuring project runs smoothly with minimal delays.• Deliver projects financially within budgets.• Interpret specifications and drawings ensuring all required aspects of the projects are met.• Ensure all safety systems and policies are adhered to.• Procurement of all parts and materials required to complete projects.• Accurate and precise management of all paperwork including project correspondence, commissioning information and financial information.• Liaise with builders, architects, consultants and site staff to work through any potential site or project issues.

As a service technician and supervisor Simon was responsible for ensuring that all scheduled and ad-hoc service and maintenance jobs were completed of an exceptional calibre, within agreed timeframes. This also included liaising with customers to schedule works within their operational requirements.Responsibilities for technical expertise included:• Involved in the rectification of faults of fire protection and occupant warning systems• Attended routine service calls.• Made sure that all service jobs were attended to with agreed timeframes• Participated on 24 hour on-call roster. Ensuring that service delivery was of an exceptional quality and within the desired timeframes.• Quality engagement with clients to ensure client satisfaction and successful product installation/delivery.

Simon was responsible for facilitation and management of the service department which included managing a team of 10 in-house technicians and various sub-contractors, ensuring they deliver a variety of project and service initiatives. Ensuring that a consistent project management approach is taken and that key deliverables and outcomes are achieved providing high quality customer service and satisfaction.Responsibilities for technical expertise included (please see CV for full list of responsibilites):• Managed the implementation of projects following scoping, documentation and sign-off.• Identified the internal and external resources required.• Determined solutions to issues which could affect the outcome of the project or key steps.• Monitored project milestones and deliverables and act to ensure that deadlines are met.• Escalated issues & risks where appropriate.• Reported to stakeholders during the project and following completion.• Completed project tasks or deliverables alone or with other team members.• Tracked completion of milestones to ensure delivery within agreed timeframes.Responsibilities for managing the Service Department and staff:• Coordinated team to ensure all service jobs are attended to within agreed timeframes including afterhours service.• Measured performance of department, team and customer satisfaction.• Reported key findings to customers and stakeholders in a way that is clear and useful in making business decisions.• Prepared budgets, ensure all invoicing has been completed on schedule• Ensured budgets are met and if possible exceeded • Prepared quotations for existing and new client bases• Monitored service administrator ensuring all service calls are attended to, all relevant job information is supplied to technicians in a timely and concise manner, all invoicing is current and accurate and job register is up to date.• Presented and reported to the board of directors on financial results and future projections

As a service technician/installer Simon was responsible for ensuring that all routine, maintenance and ad-hoc jobs were completed of an exceptional calibre, within agreed time frames. In this role I was also responsible for the project management and procurement for quoted works.Responsibilities for technical expertise included:• Routine maintenance to existing building management systems including air-conditioning and access control• Installation and commissioning of new building management systems• Programming and modifying of DDC control

Responsible for the daily activities of the campus minor maintenance and porterage works, grounds maintenance and escort driving service providing the operational interface with the university campus service coordinators and the university facility coordinator. Simon was also responsible for coordination of work requests and for the provision of a high standard of customer service.Responsibilities included:• Ensure compliance with OHS, environmental procedures and standards.• Assess risk and hazards involved in tasks and methods to manage hazards.• Contribute to the implementation of the site occupational, health and safety improvement plan.• Comply with and actively promote all UNI SA policies, procedures and protocols, in particular OHSW code of ethical conduct and diversity, initiatives and principles.• Ensure the implementation of the University’s occupational health, safety and welfare policy and program is put into effect and taken into account in all operational activities.• Ensure all hazards are identified, evaluated and controlled, and promote an understanding of occupational health, safety and welfare amongst staff in a cooperative and consultative manner.• Plan optimum work procedures or frequencies of activities to meet customer objectives.• Prepare and coordinate work schedule for the delivery team, including trades and sub-contractors.• Ensure completion times are achieved for maintenance and repair activities.• Provide technical support for trades and sub-contractors.• Liaise with the UNI SA Facility Coordinator and Works Order Controller to undertake Uni space audits of all campus areas.• Provide maintenance reporting and monitor outcome of all works in progress.• Complete ad-hoc inspections of maintenance work undertaken by other trades and sub-contractors.• Initiate actions for non-compliance of response or completion times.• Ensure the accurate management of record keeping, including staff data (leave, training,

Responsibilities included:Involved day to day breakdown, maintenance, testing and fault-finding work on:• Electrical services• Electric motors and starters • Control circuits • Air-conditioning systems.• Building management systems.• Boilers.• Water treatment plant.• Nurse call systems.• Chillers.• Generator sets.• Exit and emergency lighting.• Fire detection and occupant warning systems