Simon Johnson Email & Phone Number

London, England, United Kingdom

- Lead on acute activity planning for 2021-22 Operating Plan for BI; working across sector with provider BI leads and Heads of Performance and Planning, developing tools to facilitate timely analysis of planned activity against NHSE baselines, and in sector recovery position against National ERF trajectories- Promote and led by example cross department working to foster good working relationships and develop a coordinated supportive approach to working across the information function of the CCG's.- Provide information and detailed advice to influence organisational policy across different areas such as Local Delivery Plans, Performance Management, Benchmarking, and Service Level Agreements.- Responsible for the development and delivery of new information systems and information flows to collect and store data, analyse and automate information reporting and presentation.- Undertake analysis of highly complex and varied datasets, using advanced statistical techniques using Excel, Access, Specialist statistical software, VBA and SQL programming skills.- Undertake ad-hoc analysis of highly complex and varied datasets upon request from service managers, often with little prior warning, under pressure to tight deadlines.- To Interpret and present clear and unambiguous information to inform the functions carried out by the CCG's.- To assess the information needs of the CCG's and reporting systems to meet these needs and to review these needs on a regular basis.- Develop and ensure implementation and compliance of information strategies to enable the effective functioning of the CCG's, in a changing environment, responding to both external and internal pressures in line with, and when appropriate, influencing CCG's information strategy.- Provide regular team briefings on CCG's strategies and priorities ensuring all staff know how they contribute to the business

London, England, United Kingdom

- Lead BI contact with all stakeholders, including CCG's, Trusts, and NW London Finance and Contracts Teams for Operating Plan process- Responsible for timely and accurate submission of Operating Plan templates for each NW London CCG and Provider Allocation templates for each NW London CCG and key provider, meeting NHSE statutory and national requirements- Developed tools to analyse and report on alignment position between CCG's and Trusts, and planned activity- Development of Patient Journey Dashboard to show movement of NHS111 callers that attend ED and their disposal outcome, by CCG and AEDB- Production of Direct Booking dashboard showing activity of NHS 111 callers booked to GP In Hours, GP Extended Hours and UCC appointments, by NW London and NW London CCG's- Subject Matter Expert in NHS 111 and data available in SQL server database and tables- Work with 111 providers to ensure accuracy, efficiency and timeliness of NHSE/I and NHS 111 provider dataNHS 111 modelling to provide for contractual forecasting, linked to population size and resourceTraining for management of SharePoint pages to assist in sharing information with NW London and external persons- Timely, accurate and relevant production and distribution of business as usual (BAU) reports, reflecting current NHSE/I policy and performance trajectories.- Maintain and review all BAU reports (non-NHS 111) and develop to improve coding efficiency, reduction in file size, and usability- Write and maintain Standard Operating Procedures (SOP) of current job role and reporting processes to promote team knowledge sharing and facilitate cover

London, England, United Kingdom

- Key support in delivery of 2018/19 Operational Planning submission to NHSE and subsequent monitoring of CCG performance and activity against plan- Provided specialist information advice and guidance across a range of areas including but not limited to information interpretation, data analysis, information and performance reporting.analyse complex datasets- Key lead on the production of information / performance / benchmarking reports- Developed and delivered specialised training to central and organisational CCG staff to support use of analytical tools and reports -Key contributor for the implementation of complex information projects- Strong client liaison in agreeing / interpreting work requests and developing / producing solutions to meet their needs- Supported the submission of NHSE operational and performance returns for organisation CCGs- Subject matter expert for acute information sets including SUS, 111, Better Care Fund, Diabetes- Utilised NHS datasets, such as SUS, SLAM, 111 in producing performance and activity reports, with inclusion of reference datasets such as ICD10 and READ codes- Analyst support to organisational departments re: NHS National Contract Information requirements and performance measures of Acute, Mental Health and Community service provision

London, England, United Kingdom

- Monitoring of national NHS KPIs and reporting requirements, against local performance, ensuring wider notification of direction of travel to CCG's as necessary - Monthly production of provider and CCG performance reporting dashboards- Design and distribution of KPI reporting templates and definitions documents - working alongside colleagues to ensure buy-in and use- Timely submission of monthly / quarterly submissions to NHS as part of the regulatory role- Audit of provider and CCG data and performance results to investigate discrepancies and levels of concerning performance, ensuring data quality- Build knowledge and understanding of NHS technical guidance and metrics in the Acute, Mental Health and Community provider setting

Twickenham

- Re-establishing the Performance Team within the Environment Directorate, setting out the team’s key objectives to achieve service delivery and enhance the directorate’s performance reporting culture.- Lead on the co-ordination and production of departmental performance management information ensuring that all statutory and council requirements for information are met and deadlines adhered to.- Support service heads in scrutinising, analysing, interpreting and benchmarking performance data- Designed, lead and co-ordinated an audit programme validating data quality of performance information.- Introduced annual performance indicator (PI) and target review, providing support and guidance to business areas in developing local PI's.- Assess service’s processes in recording and reporting performance information, making recommendations to improve ways of working and amend system reports to ensure integrity of data used in performance management reports.- Lead auditor of internal Quality Management System against standards; ISO9001 and CE Marking. Responsible for setting audit programme and audit questions, carrying out quarterly audits, and acting as the Management Representative for annual external assessment to ensure continued certification.- Co-ordinate and lead on the investigation and response to complaints ensuring that quarterly reports are produced to meet the corporate timetable and ensuring that lessons learned are fed through into service improvement plans- Attend and represent the Directorate at a range of external meetings and conferences in relation to the post holder’s area of responsibility to achieve the councils and departmental objectives. - Directorate representative on the Information Governance Group, providing guidance on implementation of the Data Protection Act principles and carrying out related investigations- Directorate lead on the Equality Act 2010 and related equality and diversity issues- Line management of two staff

London, United Kingdom

- Management, production and analysis of senior management monthly statistical and performance reporting; highlighting poor service delivery, identifying causes and recommending improvement actions.- Data interrogation to ensure integrity, through regular audit process.- Lead on production of Metropolitan care and support services business plan, with additional responsibility for monitoring inclusion into operational plans to ensure link with business strategic aims.- Member of the Care and Support Programme Board with overarching governance role for the organisational change programme addressing the need to improve customer services and business financial position, and reinvesting in key services.- Project Manager for the review of performance reporting across all Metropolitan care and support services in preparation of consolidation of three care and support businesses under one management structure.- Development of performance indicator catalogue and related targets in relation to internal needs and statutory and regulatory requirements, with related definitions, data sources and calculations.- Providing guidance documentation, support, training and coaching to staff in accessing, analysis, and presenting data.- Identifying system enhancements to core customer Oracle database, including design and testing of admin unit hierarchies to facilitate “drill down” on performance data.

London, United Kingdom

- Design and implementation of a performance monitoring information system to provide both senior management and operational staff monthly reports on performance of service delivery against contractual and internal targets.- Production of monthly performance report to senior management, care and support board, and group board.- Delivery of training, information and advice to performance management system users to ensure understanding of how to access data and produce relevant performance reports. Providing appropriate training materials including guidelines and intranet updates- Dotted line management of staff in the production, auditing and analysis of monthly operational performance reports.- Co-ordination of annual Business and Operational Planning exercise.- Design and testing of system reports to provide data for operational services.- Completion and submission against fixed deadlines of regulatory and statutory returns.

London, United Kingdom

- Production of monthly performance report to senior management, care and support board, and group board.- Dotted line management of staff in the production, auditing and analysis of monthly operational performance reports.- Identifying new operational processes and related performance indicators and targets to ensure compliance and delivery for new service contracts.- Benchmarking care and support service delivery and financial performance against external care and support providers.- Training of staff in using performance monitoring tools.- Completion and submission against fixed deadlines of regulatory and statutory returns.

London, United Kingdom

- Documentation and developer of processes and procedure of service delivery systems in line with iSO 9000 standard.- Training of staff in using performance monitoring tools.- Reconciliation of service user records and accounts.- Designer, writer and editor for service information booklet, provided to all service users- Design of customer ID card.- Data entry.- General office administration duties.

Bachelor Of Arts (B.A.), Advertising

A-Level And Gcse, 2 A-Levels In Geography And English Literature. 9 Gcses, Including A Grades In M