Grow market share for Talinda EA in the Corporate Sector by offering value through Technology Solutions. My role is to identify valuable opportunities and build long-term relationships that will translate to partnership beyond normal sales relationship.

As the GM Manager my role was to keep the "lights on" i.e ensuring all opportunities are closed within profitable margins. Identify talent that would propel Nexus to greater heights.

I identifying key opportunities both at the Enterprise and Retail business.I assist in strategic business development by identifying key areas where Jamii Telecom can gain Market lead-ship and Retain its Market share.

As the Sales Manager EA am in charge of identifying and qualified opportunities across all segment (NGO,Oil and Gas,Enterprise and Government).Come up with value added services that are relevant across the East African Market.Gather market intelligence to assist in strategic product development.Assist key decision makes in coming up with the right solution for remote and most challenging locations.Understand different market dynamic across the East Africa.Work cohesively with different teams located in different Geographical location.Network with C-level management to quicken decision making Consistent follow-up on key and strategic opportunities.Organize for market camping to ensure EMC is felt across all Segments.

Develop solid and strategic plan to grow the hospitality and Service industry Come up with marketing camping that are relevant to the hospitality and Service Sector.Develop a clear plan to ensure 100% market penetration on Safaricom strategic products.Adhere strictly to Management System to ensure consistency and quality control.Demonstrate a deeper understating of solution selling and C-level engagement .

Analyze,identify key opportunities in the Financial Sector•Ensure that operating costs and expenditure budgets are authorized, accounted for and contained.•Utilize MIS to plan, schedule and monitor operational activity, progress and results – taking action where identified.•Attend training to develop strategies and tactics to retain market share through continuous improvement of existing service levels.•Assume responsibility for the management and resolution of customer complaints/ problems.•Monitor service trends and customer satisfaction levels by facilitating regular customer surveys to identify weakness and areas of strengths.•Hands-on project management for solutions sold as part of the implementation project team.Risk•Monitor and manage complete regulatory compliance of products and solutions sold•Maintain a sound working partnership with Credit Control to stimulate business growth, while enhancing knowledge and application of credit principles and practice

As the Network Support Engineer my role was to ensure that all solutions sold to end customer are implemented as per the scope of work and the necessary support provided.