About SmartFin SmartFin Services is a company that provides F&A Consulting & Outsourced services to Real Estate companies in the US. SmartFin also provides IT support to its clients like custom reports, Dashboard/Portal support services. The team specializes in the commonly used ERP accounting tools like Yardi, MRI, QuickBooks, SAP, Oracle etc.KEY ROLEBeing part of the Marketing and business development activities To nurture qualitative sales leads and convert them into prospectsBranding and advertising on social mediaTo target needs of end users and to reach out with the expertise of SmartFin team.

KEY ROLEReview customer orders, planning and coordinate delivery activities Build positive and productive working relationships with customers for business growth. Analyze and troubleshoot delivery issues in a timely fashion. Manage a delivery team to ensure timely and accurate customer deliveries. Oversee daily activities of delivery team and provide direction and guidance as needed.Perform resource allocations and workload assignments according to delivery requirements. Ensure that team maintains high level of competence and operational excellence. Evaluate the performance of team members and determine training needs. Serve as primary contact for customer inquiries and concerns. Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals. Perform customer negotiations for delivery rates. Develop process improvements to achieve cost effectiveness and time saving. Make critical business decisions to meet customer expectations. Develop scope and budget for delivery projects Report delivery status to customers and develop required delivery documentations.