Reliable, motivated, proactive, trustworthy, and experienced IT Support Engineer / Manager with excellent analytical, organizational, client relations, communication, and project management skills. Offers a proven ability to prioritize and handle multiple tasks in a challenging environment, as well as learn very quickly to adapt to emerging technology and shifting requirements. Skilled at customizing support to ensure optimal levels of satisfaction and exceed expectations of high-level executives, VIPs, C-Suite leaders, and high net worth clients. Areas of Expertise include:C-Suite & VIP Technical Support | Client Relations | Troubleshooting | Multi-location & Home Office Setup | Problem Solving | Data Security | Data Loss Prevention | Risk Management | Analytics | Customer Service | Written & Verbal Communication | Project Management | Event Coordination / Event Management | Language Fluency in English, German, & Swiss German