Simon L. Email & Phone Number

Vienna, Austria

Vienna, Austria

Managing social gaming live operations, 40+ employees distributed in the following teams and functions: User Acquisition, ASO, Ads Monetization, CRM Operations, Social Media Operations, Marketing Content Management, Creative Design Production, Customer Support & Product Analytics.

Vienna, Austria

Managing the marketing activities, 9 direct reports distributed in the following teams and functions: User Acquisition, ASO, Ads Monetization, CRM Operations, Social Media Operations, Marketing Content Management.

Vienna

- Managing marketing retention activities including: CRM Operations, Social Media Operations, Marketing Asset Coordination.- Sharing responsibilities over marketing acquisition

Vienna

- Definition of a strong brand identity in collaboration with graphic designers and copywriters- Improvement of B2C dialogue marketing program through all available marketing channels- Creation of plans and themes to develop the best possible customer experience- Design of promotions and offers for customers- Design and Optimization of the Pricing Model- Creation and management of A/B and multivariate tests to ensure an outstanding performance- Analysis and optimization of CRM activities by looking at all customer interactions and touch-points- Definition of concepts for the development of new features- Design and Optimization of Game Economy and Balancing

Cork

- Monitor real time queues and identify high risk transactions within the business portfolio.- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.- Determine existing fraud trends by analyzing accounts and transaction patterns.- Interact with banks and customers to validate information and to confirm or cancel authorizations.- Identify system improvements to prevent fraudulent activities.- Recommend anti-fraud processes for changing transaction patterns and trends.- Generate suspicious activity reports and risk management reports.

Région De Paris, France

– Insure daily team management in cooperation with the Sales team manager– Be the interface between the Sales team and other services of the HQ– Be a CRM expert and solve day-to-day issues– Elaborate reports and communicate KPIs to management– Insure daily business intelligence

Milan Et Alentours, Italie

- Develop and set up the communications strategy of the company.- Collaborate with media on various levels and initiate ideas to preserve and promote company objectives. - Prepare and edit all kinds of communication material to promote and advertise company policy and products. - Draw up promotional plans with the communications and business development teams. - Draft varied material such as articles, notices and web content for increasing company’s reach to the general public. - Outline and implement strategies, guidelines, deadlines etc for proposals. - Upgrade and review consistently company’s texts and promotional writ-ups in various sections of the media including the web space. - Schedule interviews and media events and help in preparing reports and seeking approval for use of media extracts. - Recruit, train, motivate and manage new employees.

Saint-Brieuc

- Design research projects that answer specific business questions.- Work with product management to identify new market opportunities and work with beta-customers to complete concept-testing for new products.- Develop focus group and surveys to capture market research data.- Conduct market research to analyse competitors, determine brand perceptions, evaluate market penetration, understand customer.- Provide ROI analysis of marketing campaigns and sales activities.- Analyse marketing metrics to identify cause-effect relationships.- Manage Market segmentation, targeting and positioning.- Build a marketing dashboard that visualizes key performance indicators.- Perform customer satisfaction survey and compile result report.

Master Of Science - Ms, Marketing

Semester 1 - Communication et management des marques de divertissement (A) - E-Marketing (B) - Marketing Mobile; International seminar (A).

Bachelor'S Degree, International Business

1st Year: - Géopolitique et Environnement International (A) - An Euromediterranean Approach (B) - Financial Accounting (C) - Connaissance.

Education record

Exchange student: Semester 1: - Computer science (A) - Interpersonal Communication (A) - Introduction to Strategy (A) - Marketing Research.

Education record

Exchange student: Semester 1: - International Management (B) - Global Marketing (D) - International Logistics (D) Semester 2: - Logistics.

High School Diploma In Science