As a Senior Salesforce Casting Systems Administrator at Cirque du Soleil Entertainment Group, I use my Salesforce skills to configure and manage the needs of the casting department on the Salesforce platform and its integrations with other systems. I have over a year of experience in this role, and I have successfully implemented several enhancements and customizations to improve the efficiency and functionality of the casting processes and workflows.Before joining Cirque du Soleil, I worked as a Salesforce Administrator and Implementer for various companies, such as Prosper Insurance and BKONECT Solutions, where I gained valuable experience in CRM, communication, and collaboration. I also have 25 years of experience as a professional musician and university teacher, which have developed my passion for excellence, active listening, and finding solutions that work for different needs and preferences. My goal is to use my Salesforce expertise and musical background to create innovative and engaging experiences for my users.