Simon Lauer Email & Phone Number

Victoria, Bc, Ca

Whitehorse, Yukon Territory, Canada

Worked alongside the IT Security analysts and architects to protect IT assets in a variety of capacities. Performed advanced provisioning of network devices, such as NGFW from Fortinet and Cisco, by initializing policies, addresses, ports + protocols, and implementing traffic shaping policies. Assisted in constructing and deploying both ends of VPN tunnels. Worked with teams in Whitehorse YT, Yellowknife NT, and Iqaluit NU to coordinate work with on firewall decommission protocols. Learned and worked with skills and software such as Microsoft Defender, Kusto Querying Language, deployed SIEM, Darktrace, FortiManager, Cisco Secure FMC, F5 BIG-IP SSN VPN, and Symantec Endpoint Protection. Additionally, had hands-on learning about frameworks such as ITIL and learned from the IT Infrastructure team about computer networking and operational technology.

Victoria, British Columbia, Canada

Provided remote SharePoint support and further development of automation programs for SharePoint.

Whitehorse, Yukon Territory, Canada

Summer work term as recipient of the 2022/23 Yukon Energy Premier Scholarship program. Developed and designed Yukon Energy’s new internal SharePoint site, enhancing usability with integrated tools and operators. Using Microsoft Power Automate, Power Apps, and third-party connections, I streamlined automation and improved existing processes. Provided comprehensive Tier 1 support to all YEC staff, troubleshooting issues, and leveraging available hardware/software to create solutions for individual needs or ideas, enhance their working environment.

Whitehorse, Yukon Territory, Canada

Tasked with responding to and assisting ITSS technicians with routine activities including imaging new school and office computers, testing/installing software and hardware in both Mac and Windows environment, providing first level technician support on computers, mobile devices, printers and network related troubleshooting, moving of a large number of computers and peripherals both within schools and buildings to building, keeping track of hardware inventories within schools and offices. I was part of the team that re-imaged 6270 desktops, laptops, iPads, and Apple TVs in 30 school buildings across the entirety of the territory for the over 7500 clients who would be using the infrastructure and systems in the coming school year. This project took 3 months, and included daily trips to in-town schools, as well as 6 overnight road trips to Yukon Community schools ranging from 2 to 4 days. The teams efficiently coordinated responsibilities, communicated the progress that was made, and ultimately was able to successfully finish the re-imaging in time for the fall school year.Additionally covered front desk administrative duties (managing client's tickets, responding and managing support emails and phone calls).

Whitehorse, Yukon Territory, Canada

Worked tasks included taking orders, beverage preparation, front counter/drive-through cashier, and sanitation duties. Memorized a large menu of beverage recipes, prepared numerous drinks under pressure with tight time constraints. Exceptional interpersonal skills - built many customer connections with both new and returning patrons.

Whitehorse, Yukon Territory, Canada

Assistant coach of the U7-U11 speed skating group who were learning to speed skate twice a week. Responsible for running drills, coaching skaters on-ice, and organizing skaters. Skating season runs from October to April of the next year.

Whitehorse, Yukon Territory, Canada

Responsible for maintaining product stock on shelves, as well as working with backstocked products and working with customers to answer questions and provide help with requests and inquiries into product information.

Whitehorse, Yukon Territory, Canada

Certified Canada Soccer entry level soccer referee. Responsible for refereeing minor soccer games as required (various age groups) – required strong communication skills and the ability to resolve conflict situations in a composed manner.

Bachelor Of Science - Bs, Computer Science

Computer Science degree with a specialization in Software Systems option.

High School Diploma, 3.75/4 Gpa

The school has been renamed since my graduation, is presently known as Saint Francis of Assisi Catholic Secondary School.