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Simon Laxton Email & Phone Number
Business Relationship Manager- Case and Complaints Handling Software and HR Case Management
at
Computer Application Services
2 work emails found
@casltd.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Relationship Manager- Case and Complaints Handling Software and HR Case Management
Location
Edinburgh, Scotland, United Kingdom
Who is Simon Laxton? Overview
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Simon Laxton is listed as Business Relationship Manager- Case and Complaints Handling Software and HR Case Management at Computer Application Services, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a work email signal at casltd.com and a matched LinkedIn profile for Simon Laxton.
Simon Laxton holds Bachelor’S Degree, Computer Science from The University Of Edinburgh.
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Email format at Computer Application Services
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{first}@casltd.com
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Profile bio
About Simon Laxton
I am responsible for all business relationships for clients using CAS’ Workpro Case Management, Workpro Complaints Handling software and Workpro HR Case Management solution. With a background in IT development and a degree in Software Engineering, my role involves listening to and understanding the needs of clients, working in partnership with Workpro users and CAS colleagues to ensure our product delivery and development approach is in line with client business requirements.Workpro solutions take the risk, hassle and cost out of managing time-consuming and potentially sensitive casework, and clients come from both public and private sectors, including Insurance, Commercial, Health, Housing, Defence, Government and Ombudsman schemes. Workpro case management software helps organisations to capture, process, track and report on all casework, from complaints and customer feedback handling, to enquiry, issue and investigation management. Specific versions are available for Financial Services and HR Case Management. Built in good practice workflow, document templates and workload management tools ensure consistency and compliance with procedures and legislation at all times, on time:♦Reduce time and cost in case handling ♦Increase productivity and focus on great service ♦Co-ordinate all caseload from one system♦Produce business and regulatory reports and analysis.“Workpro supports SPSO staff in managing caseloads, allows us to track workflow and timescales, while detailed reports allow us to monitor volumes and themes.” Niki Maclean, Director, Scottish Public Services OmbudsmanAs a smaller company we can give our clients individual attention. We get to know their business and they get to know us. This helps us understand what an organisation is trying to achieve, and ensures we can be proactive in offering advice. For a free web demo of Workpro, get in touch♦ info@casltd.com ♦ 0131 449 7071.
Listed skills include Project Management, Crm, Case Management Software, Prince2, and 6 others.
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2 roles
Simon Laxton work experience
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Business Relationship Manager- Case And Complaints Handling Software And Hr Case Management
In my current role, I have responsibility for support contracts with existing and new Workpro clients, ensuring they get the best service and product delivery. Previously, I was project manager for the implementation of CAS’ case management systems. CAS is an employee owned company with over 40 years’ experience in software development. We help organisations improve their handling of customer feedback, complaints and other casework, reducing costs and increasing productivity while ensuring they deliver first class issue resolution. We work in a variety of industries, both public and private sector, including Financial Services, Commercial, Defence, Health, Housing and Government. We have specific expertise in complaints handling and HR casework management software:♦Workpro Case Management♦Better manage and monitor casework, with powerful reporting and analysis features. Configurable workflow guides staff to consistently follow correct process, and the flexible system can adapt and grow with business needs.♦Workpro HR Case Management Software♦Works alongside your routine HR systems, handling “career events” such as Employment Tribunals, Occupational Health and long term sickness, development plans, disciplinary and grievance issues – anything that must follow process and law, on time and in a fair, consistent manner.♦Workpro Complaints♦Speeds up the process of resolving complaints and helps you learn from valuable customer feedback to improve products and services. We have a proven track record of over 10 years working with complaint handling organisations in a variety of sectors.“Workpro has proved adaptable and has helped us to deliver improved quality of service, efficiencies and value for money to our members.” Martin Colwell, Housing Ombudsman ServicePlease visit our website for more information: www.workpro.comFor a free demo or to discuss your requirement please contact us:♦ info@workpro.com ♦ 0131 449 7071
1 education record
Simon Laxton education
FAQ
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What company does Simon Laxton work for?
Simon Laxton works for Computer Application Services.
What is Simon Laxton's role at Computer Application Services?
Simon Laxton is listed as Business Relationship Manager- Case and Complaints Handling Software and HR Case Management at Computer Application Services.
What is Simon Laxton's email address?
AeroLeads has found 2 work email signals at @casltd.com for Simon Laxton at Computer Application Services.
Where is Simon Laxton based?
Simon Laxton is based in Edinburgh, Scotland, United Kingdom while working with Computer Application Services.
What companies has Simon Laxton worked for?
Simon Laxton has worked for Computer Application Services.
How can I contact Simon Laxton?
You can use AeroLeads to view verified contact signals for Simon Laxton at Computer Application Services, including work email, phone, and LinkedIn data when available.
What schools did Simon Laxton attend?
Simon Laxton holds Bachelor’S Degree, Computer Science from The University Of Edinburgh.
What skills is Simon Laxton known for?
Simon Laxton is listed with skills including Project Management, Crm, Case Management Software, Prince2, Customer Relations, Account Management, Quality Assurance, and Information Security.
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