Simon Le Voi Email and Phone Number

Technology director with dual reporting lines to the MD for British Gas Services and Group Commercial CIO. Accountable to the Field Leadership team for the development of the field technology strategy, change delivery, security and operational stability aligning to the business unit strategy.

As part of the B2B leadership team developed the case for change for BG Lite the fixed price gas and electricity service for small businesses entirely online offering with low cost to serve to help business customers manage energy usage at competitive price points.Technology lead of the ECO Programme, strategy development & delivery across British Gas New Energy & wider Industry Stakeholders• Annual portfolio of c£50m, Line responsibility 30 FTE • Responsible for a team of Programme and Project managers• Operational stabilization for British Gas Services post major SAP CRM implementation

• Annual portfolio of c£30m, Line responsibility 30 FTE • Partnered with the Director of Digital to build the case for the replacement of House.co.uk with BritishGas.co.uk, established partnership with Cognizant for delivery – resulting in the successful transition to an OAM based website allowing “.co.uk” to drive to over 1m customer base driving traffic away from Call Centers and giving choice to customers to self serve• Delivery of ‘EnergySmart’ BG’s first online only, multi-million pound investment and the a pre-curser to smart meters. Allowing customers to take control of their energy use, removing estimating bills by submitting readings so they only pay for what they use. A best seller and customer satisfaction market leader for BG and replicated across the industry with BG having first leader advantage.• Launch of Sainsbury’s energy a significant partnership for British gas a co-branded experience for Sainsbury Energy customers across Web, Mail, Call Centre and included all propositions from Homecare through to dual fuel and New energy products• New technology for a field sales community, product catalogues and product holdings increase sales by 15% YOY allowing field sales advisors to have a much richer conversation with customers and providing customers with more choice and accurate costs

• Annual budgets of c£20m, Line responsibility 35 FTE • standardized performance measures across downstream functions working in partnership with operation colleagues.• Consolidation of over 2000 applications and the migration of 1400 applications to Windows XP to drive to a common EUC end point and reduced c35 roles to 12 with a cost saving in excess of £10m PA.• Introduced Cost per days outage across Centrica as a standardized way to priorities support resourcing• Data Centre decommissioning Mitcham to JGC modernizing and stabilizing• Stability and Service Improvement projects

• Annual budgets c20m, line responsibility 25 FTE• Ownership of all technology strategy and delivery aligned to business strategy • Implemented Portfolio Prioritisation, change standards and governance as change plan scaled out• Built the IT capabilities to support Energy Trending and Risk Management, Exploration and planning and Origination, Growing the trading function • Technical Responsibility for power station due diligence and the acquisition of Dynegy to support the building a £1.5 billion portfolio of eight gas-fired plants through acquisition.• Established the technologies to support the Luminus in Belgium with a turn over of £500m pa and profitable

• Lead the team to the successful develop and implent a new ETRM (Energy Trade and Risk Management) capability for Centrica Energy Management Groups entry into the Electricity Trading markets (New Electricity Trading Arrangements), developing several bespoke services including Trading, Risk and Reconciliation; developed a partnership with Logica to build and resell NETA comms engine packages for a share of the profits minimizing CEMG development costs. Directed the enhancements to the application suites to enter the Electricity half hourly settlement market, a major update to the electricity trading arrangements