Mobilisation and Management of two NEOM residential villages supporting the Line, Tabuk Airport and Upper Valley Projects.Provision and operation of complete Facility Management ensuring critical client KPIs are met each month.

A dynamic fixed term contract for the construction and mobilisation of a relief camp in Turkey near the Syrian boarder for citizens affected by the earthquake in 2023 working in partnership with NATO.

FM and Food Services Manager contacted to the United Nations Kabul

● Utilised expertise and ISO 9001-2015 to plan and implement a QMS and nurturing a quality culture by communicating the importance of the QMS and ensuring the QMS achieved expected results.● Continuous improvement of service and processes (PDCA) to ensure the highest standards to customers.● Accountability and documentation for the Toolbox daily training of Staff, Supervisors and Line Managers and maximised productivity through ongoing performance monitoring and review.● Identified and recorded sensible measures through risk assessments to control risks in the workplace and to develop a positive Health and Safety culture. ● Oversaw new projects and monitored all project deliverables including timing, scope and budgets to mitigate any risks.● Responsible for Project P & L and ensuring costs are bought in or under the agreed budget.

● Managed high-profile contracts and directed business activities, including strategy, logistics, production, pricing, and sales meeting guaranteed quality and timelines.● Collaborated with managers, staff, and clients to maximise effective use of labour, equipment, and resources, including budget management with targets such as operating profit, direct and indirect costs, and cash flow.● Recruited, developed and managed a high performing team, continuously raised the bar and managed performance using best performance tools.● Identified training and development needs through job analysis, appraisal schemes and regular team meetings.● Continuous monitoring and reporting on department performance against agreed targets.

● Oversaw the delivery of a massive life support project, including, client focus, food services, HR support, warehousing, and related maintenance to support service projects in Afghanistan.● Managed 12- direct reports and 350- employees to feed 35,000- personnel per day on a US $820 million contract.● Managed and controlled one central warehouse as well as two large kitchens with associated dining facilities.● Liaised with vendors, international suppliers and utility providers to meet regulatory requirements.● Promoted compliance by adhering to strict Government regulations to pass audits, ISO 9001 2015.● Enhanced efficiency and productivity by streamlining operations through analysis of services, resources, and procedures, providing innovative changes to improve performance and reduce costs.● Improved customer journey by introducing customer feedback forms and customer forums to enhance food offers and nutrition.● Compiled financial and operational reports for corporate review.● Achieved recognition by utilising influencing skills to renegotiate vendor contracts, reducing costs by 6.4%.● Reduced supply costs and quality through introduction of tender process for suppliers.● Successfully completed Project EOC, to include equipment sales, client handover and employee repatriation. ● Recognised with Outstanding Service Award and 93% Project Completion bonus.

Planned construction of new logistics compounds, including athlete housing, food storage, and concession stands, through establishment of project controls and SOPs. Managed details of temporary venues, including shop fit, utilities, appearance, and features such as cold rooms, dry storage, environmental controls, and kitchen equipment. Coordinated with vendors and utility providers to meet regulatory requirements.• Established all aspects of 4 logistics compounds at London Olympic Park.• Developed, wrote, and implemented SOPs for safe stock distribution.• Met all requirements on time and within budget while increasing fulfilment speed by 3.6%.

Managed catering, housekeeping, and maintenance services for national training and counter-narcotic sites. Implemented internal audit procedures and weekly P&L reporting. Supervised and evaluated employees, designing and instituting training programme. Built and maintained strong customer relations through partnership approach.• Monitored 700 personnel at 12 locations, providing services to over 3,500 people under a $45 million annual contract.• Reduced supply costs by 12.5%, customer complaints by 43%, and waste by 3.2%.

FOCUS: Led complex food service operations across 5 US military sites in a very challenging operating environment, whilst maintaining exemplary standards and planning for special events (i.e. 4th July & Thanksgiving). Involved working closely with US Military representatives, company directors and the main contractor to plan, control and manage operations.OPERATIONS MANAGEMENT & SERVICE DELIVERYSuccessfully managed all supply chain, food logistics, catering equipment, budget / inventory controls, operational teams, strict compliance standards and process improvements. Included solving day-to-day problems, planning daily production schedules, holding team meetings, overseeing menu changes and taking corrective actions, plus controlling waste, food quality, portion sizes and avoiding overspends.

FOCUS: Led food service operations, contract delivery and overall standards for complex $USD multi-million projects for US military personnel in Iraq. Led by example to achieve cost-effective, highly efficient and well-planned projects in line with required standards in a very challenging operating environment.PROJECT MANAGEMENT & CONTRACT DELIVERYSuccessfully managed all aspects, including project planning, team leadership, production schedules, operational delivery (risk), food service standards, staff development / training, cost / budgetary controls, menu creation, inventory management / storage and supply chain requirements.GOVERNANCE & COMPLIANCE STANDARDSLed ongoing compliance in line with strict regulations (health & safety; hygiene; inspections) as well as ensuring quality assurance, documentation, KPI reporting, best practice and a continuous improvement focus (i.e. food waste prevention; streamlining processes; better coordination; rigorous controls, etc).

FOCUS: Worked for a Specialist Catering Agency on various assignments providing high quality food for diverse business and group clients. Involved in all aspects of project management, including menu planning, cost / inventory controls, food service standards, quality assurance, team leadership, staff training and client contract delivery performance. Still working on a freelance basis covering diverse continental, regional and local menus, plus meeting any special dietary requirements.OTHER WORK EXPERIENCE- FOOD PRODUCTION MANAGER (Circa 9,000 US Servicemen) – International Caterer (2003)- CONTRACT CATERING CHEF / MANAGER (A La Carte Service) – Eurest, Germany (2001-2002)- CHEF ASSISTANT (Kitchen Section Management) – Disney Cruise Liner, Caribbean (2000)- HEAD CHEF (Prestigious Restaurant & Fine Dining) – Trocadero, Dublin (1998-1999)