Simon Levison Email & Phone Number

Elk Grove, Ca, Us

Virtual

As a Senior Technical Program Manager at Dropbox, I play a pivotal role in supporting the go-to-market, marketing, customer experience, and sales portfolios by blending Program Management, Product Management, and technical leadership skills. Over the past two years, I have led quarterly and annual planning activities and successfully delivered complex and high-profile programs across all portfolios. I also spearheaded the overhaul of reporting, roadmapping, and portfolio tracking frameworks, contributing to the overall efficiency and success of the organization. My commitment to driving results and fostering a collaborative work environment has been instrumental in achieving key business objectives.

El Dorado Hills, California

As a manager overseeing the digital portfolio, provided oversight over multiple Scrum teams through program roadmaps, standardized reporting and tracking, and adherence to Community of Practice (CoP) standards ensuring effective collaboration and communication within the Agile Release Train (ART). Created financial forecasting models for digital run portfolio with responsibility over $21 million and improved financial planning processes to integrate agile execution teams into traditional PMO reporting and funding structures. Established an Accessibility Program to uplift digital platforms and align with WCAG 2.1 AA standards to meet Section 508 and ADA requirements. Managed collaborative multi-product backlog portfolio using Jira providing reporting and trending capabilities for senior leadership through Jira dashboards, consolidated Jira backlogs and dynamic Confluence roadmaps. Applied systems thinking and user centered design principles in developing end user solutions that focus on the user experience to deliver value based on metrics from Google Analytics and other tools. Documented business requirements and translated to IT requirements in support of large initiatives with dependencies of multiple systems and capabilities.

Sacramento, California Area

DVBE company offering IT solutions to government entitiesAs the CFO and one of the founding partners of Integra Technology Solutions, I led efforts to enable NIST compliance for a government agency, overseeing the implementation of robust security frameworks and protocols. Within the startup environment, I played a key role in driving the growth of organizational processes, optimizing workflows, and ensuring operational efficiency. Additionally, I managed a Security Operations Center (SOC), overseeing biweekly security and vulnerability reporting to maintain a secure and resilient network infrastructure. As the agile thought leader within the company, I drove a culture of continuous improvement and innovation to support Agile SDLC practices. My focus on aligning technology initiatives with business objectives has been instrumental in achieving operational excellence and regulatory compliance within the organization.

Rancho Cordova, California

Effectively manage and prioritize the product backlog on an agile development team to deliver high quality and scalable technology solutions.Analyze and document business requirements and regularly met with stakeholders and management to review “minimum viable” short term and end case solutions.Serve as Subject Matter Expert for all international technology questions within Vision Care, and responsible for the escalation of issues and outage reporting.Successfully launched projects in three new countries and several existing markets while working with product development and operations teams to minimize impact on processes and to meet business needs. Improved maintenance processes and monitoring to ensure average 99.9% uptime of all systems.

Rancho Cordova, California

• Coordinate onboarding process for all new users within Sales and monitor all IT related tasks in conjunction with numerous GTS groups to minimize business impact and for preemptive problem resolution.• Identify business needs to evaluate new technology solutions and optimize processes to benefit the Sales Division and document change to provide training materials for end users.• Developed formal documentation and guides to include procedures used by the CompuCom Technical Support Line, Wiki Guides for Siebel processes, and IT Training manuals.• Managed user access and licensing for the Sales CRM platform and participated in the implementation of design enhancements and reconfigurations.• Analyze technology requirements for users and the Sales Division for early adaption of new IT requirements, processes and issue resolution procedures.

Elk Grove, Ca

Financial and operational knowledge to drive the day to day business needs of Darkstar Games with the goal of building the world's greatest mobile space strategy game.

Team Chief and Subject Matter Expert of a Satellite Terminal responsible for a reliable connection between nodes across multiple nations as part of a Wide Area Network. Established and oversaw multiple terminals transmitting via FDMA and TDMA through Ku and Ka band technologies to provide 100% reliable networks for data and VoIP transmissions in support of 400+ users. Worked under extreme conditions of a deployment and focused on quality of service, reliability and security.

Sacramento, California Area

Areas of responsibility include monitoring of network health, help desk support and follow up and investigation of open tasks and system tickets. Lead conference calls to investigate issues currently impacting customers both external and internal. As part of daily duties utilized a number of tools to include MS Office, Remedy, SharePoint, and enterprise specific monitoring, operational and investigative tools. Through attention to detail and exceptional troubleshooting skills provided quick response to system outages and potential impacts to the business such as the discovery of a routing issue impacting an entire server farm and causing various outages enterprise wide.

First level of support for the bankers at the National Business Banking Center regarding systems and customer inquiries. Coached bankers on referral opportunities to assist them achieving their sales goals. Learned to defuse complaints in the best interest of the enterprise and the customer though business partner skills.

Provided high valued Business customers advanced product solutions and assisted with banking needs. Resolved complex financial issues such as account fraud and financial restructuring.

Switzerland

Began IT career as an intern at this company while completing a Business and IT school in Switzerland. Conducted project management for new and existing customers from designing a tailored solution to implementation, billing and support after completion. Involved in complete life-cycle of IT Projects including analyzing customer needs, creating tailored IT solution, ordering and preparation of hardware components and installation of software, installation of new infrastructure for end users, training on new systems, troubleshooting, and project completion with billing. Conducted internal review of the corporate identity and created the web portal as it still stands today. Provided first level support for hardware and software to include Microsoft products and Accounting software as well as Networking configurations and devices to small and medium size companies.

Doctor Of Business Administration, Business Administration And Management, General

Master Of Business Administration (Mba), Business Administration And Management, General, 4.0

Activities and Societies: Sigma Beta DeltaGraduated with Honors

Bachelor Of Science (B.S.), Criminal Justice, 3.98

Graduated Summa Cum Laude

General Ed Transfer, General Studies, 4.0

Activities and Societies: Student Government, International Club, Inter-Club Council, Phi Theta Kappa Honor Society