Simon Li Email & Phone Number

Singapore

• Collaborate within a dynamic team to provide quality housing and maintenance services to residents.• Address resident feedback on maintenance issues, including ceiling leaks, pipe leaks, dislodged tiles, wall cracks, and spalling concrete. Conduct investigations to determine the source of leaks and provide expert advice on wall seepage issues.• Offer and explain goodwill repairs for ceiling leaks and spalling concrete, managing complex cases with a personalized approach or legal measures as needed.• Liaise with Zonal Engineers and the Building Infrastructure Group (BIG) on technically challenging cases.• Coordinate closely with Town Council regarding roof leaks and external wall seepage, occasionally working beyond regular office hours to meet work demands.• Issue work orders to contractors, monitor contractor performance and materials, and ensure compliance with specifications.• Utilize LinkedFM, Customer Monitoring System (CMS), and Customer Relationship Management System (CRMS) to record requests, feedback, and update repair statuses in line with HDB procedures.• Refer residents needing financial assistance to relevant Community Development Councils (CDCs) through the PA-MND collaboration.• Assist in estate renewal strategies, including straw polls, main polls, and house visits, to engage homeowners for the Home Improvement Programme (HIP).

Singapore

• Managed and maintained HDB common properties, facilities, and infrastructure for a 3,000-unit residential estate.• Prepared work specifications and supervised contractor performance across various services, including building, sanitary, electrical, conservancy, pest control, and more.• Conducted routine inspections to enforce fire safety, manage illegal parking, corridor obstructions, unauthorized signage, and shop outdoor display areas.• Prepared for and monitored building upgrade projects, including Repair and Redecoration (R&R) works, Lift Upgrading Programme, Rewiring projects, and CIPC projects.• Liaised with government agencies and statutory boards (HDB, NPARK, NEA, SPF, SSO, MSF, AIC, Sembcorp, FairPrice) to resolve facility maintenance issues.• Collaborated with Resident’s Committees, constituency managers, and shop tenants to address community needs and respond to complaints via various channels.• Actively participated in community events such as Tree Planting Day, RC game booths, Litter Picking Day, and MP visits to foster community bonding.• Led the planning and execution of the annual company movie screening event.

Singapore

• Analyzed pharmaceutical tablet samples using various analytical methods, ensuring compliance with stringent lab safety and Current Good Manufacturing Practice (cGMP) guidelines.• Maintained strict adherence to FDA, SCDF, NEA external audits, and internal audits.• Managed chemical inventory and sample waste according to Material Safety Data Sheets (MSDS) and Standard Operating Procedures (SOP).• Addressed hazard identification, risk assessment, and corrective actions during toolbox meetings.• Coordinated with vendors to procure lab chemicals and supplies.• Provided lab support to ensure the smooth operation and safety of lab facilities.

Bukit Timah Road

• Prepared chemical reagents and set up laboratory apparatus for biology, physics, and chemistry labs.• Maintained lab facilities and equipment.• Procured science materials and chemicals.• Guided students on Personal Protective Equipment (PPE) and ensured strict compliance with lab safety protocols.• Supported the science curriculum for Secondary 2, 3, 4, and International Baccalaureate (IB) students.

Jurong Island

Monitored and control plant production activities to meet SOP requirement. Reported anomalies and solved problems. Performed lab work using Gas Chromatography , Acid titrator, Universal PH indicator and PH probe. Operated DCS control panel and perform field work operationConducted maintenance task as required by process area equipments.Responsible for makeup of chemical powders used in the production. Involved in improvement studies of safety and production. Member of Emergency Response TeamCertified industrial Fire-fighter.

Post-Graduate Certificate In Building Management And Surveying, Facility Management

Bachelor’S Degree, Chemistry

Diploma, Chemical Engineering

Activities and Societies: National Youth Achievement Award(NYAA) Chapter Club | Publication Officer Life Science Chemical Technology club.