Simon Lister Email and Phone Number

Support and advise global markets in the delivery of targeted, data driven marketing activity and change management required to realise the revenue improvement potentialGlobal customer service marketing and communications strategy designed to increase revenue and retention, including implementation at market level and creation of assets across multiple channels.Work cross-functionally with the CRM and Connected Car teams for the development and delivery of global aftersales… Show more Support and advise global markets in the delivery of targeted, data driven marketing activity and change management required to realise the revenue improvement potentialGlobal customer service marketing and communications strategy designed to increase revenue and retention, including implementation at market level and creation of assets across multiple channels.Work cross-functionally with the CRM and Connected Car teams for the development and delivery of global aftersales strategic requirementsClose collaboration with key markets to effectively implement core global programmesSupport the global business and revenue planning process relating to ensure robust and realistic targets based on the activities and programmes that will be delivered Show less

Developed, tendered and launched the global Online Service Booking solution and the Video Capture solution, cross functional working with purchasing, finance, marketing and markets to develop a best in class solution. KPI reporting and ongoing management to continually monitor progress of the programme identify gaps or development opportunities in the markets or to tweak the solution to achieve the best outcome

From scratch developed the business for an identified a gap in the market for wheel fittings, developed B2C transactional and affiliate programme. In house marketing and social media campaigns developed to increase revenue. Introduced B2B side of the business in 2009 across the UK & Europe.

Responsible for purchasing and maintaining the car enhancement products for the Ripspeed sub brand of Halfords. Developing new lines based on market trends working with suppliers across the globe. Supporting the Far East sourcing team to develop own brand products.Negotiating contracts with suppliers for favourable trading terms, marketing support and promoting the Ripspeed brand across the EU. Life cycle and forecasting to achieve key KPI's and providing margin uplift.