Workplace responsibilities for 45 EMEA offices, 8 UK offices across 13 countriesWorkplace, Executive services, Switchboard and Chauffeur servicesIntroducing key metrics to measure workplace ROIDeveloped, configured, tested & implemented workplace experience survey to 10,000 employees across 11 countries Implementation and alignment of key Workplace enablers Growth of Workplace offer across EMEA to Frankfurt, Luxembourg and Paris and Regional UK officesKey stakeholder… Show more Workplace responsibilities for 45 EMEA offices, 8 UK offices across 13 countriesWorkplace, Executive services, Switchboard and Chauffeur servicesIntroducing key metrics to measure workplace ROIDeveloped, configured, tested & implemented workplace experience survey to 10,000 employees across 11 countries Implementation and alignment of key Workplace enablers Growth of Workplace offer across EMEA to Frankfurt, Luxembourg and Paris and Regional UK officesKey stakeholder managementOffice integration of over 9000 moves over 6 month period Member of Age & Generation ERG Show less

BT AccountUK remit£50m P&L responsibility Cleaning, Security, Catering, Mail services & Waste ManagementSelf delivery & sub-contracted services

Lockdown role. Retail wine sales & customer service.

Executive operational board memberDirect soft services operational standardsSet annual strategy plan and deliver financial targets for a £35m turnover business with 500 employees across 50 London locations. Maintain and nurture relationships with current & prospective key stakeholders and clients to ensure contract retention and growthMobilisation and project management of over 30 contracts in 5 years including Regents University, The London Stock Exchange, The Royal College of… Show more Executive operational board memberDirect soft services operational standardsSet annual strategy plan and deliver financial targets for a £35m turnover business with 500 employees across 50 London locations. Maintain and nurture relationships with current & prospective key stakeholders and clients to ensure contract retention and growthMobilisation and project management of over 30 contracts in 5 years including Regents University, The London Stock Exchange, The Royal College of Pathologists, ITV and Clarkson’sResponsible for recruiting, retaining and developing senior team membersEnthusing clients with innovationDeveloped and enhanced client relationships and drive the service offerDirected a team of motivated and engaged employeesClient profile – The Ortus, Royal College of Pathologists, Regents University, CBRE, Ashurst, The Crown Estate & ITV Show less

Managing 10 London locations for a diverse group of high end corporate clients with a turnover of £12m. The client profile included Norton Rose Fulbright, Mayer Brown, Investec & Level39.

Board DirectorReported to the MD and Chairman (Charlie Bigham)Responsibilities included;Directorship of Operations Manager & Executive Head ChefSuccesful delivery of a turnover of £3.5m from 12 client locationsDevelopment of operational standardsRetention and development of personnelProactive retention of client baseDevelopment of new business growthAnalysis & creation of business cases for operational improvementsDeliver operational financial objectives… Show more Board DirectorReported to the MD and Chairman (Charlie Bigham)Responsibilities included;Directorship of Operations Manager & Executive Head ChefSuccesful delivery of a turnover of £3.5m from 12 client locationsDevelopment of operational standardsRetention and development of personnelProactive retention of client baseDevelopment of new business growthAnalysis & creation of business cases for operational improvementsDeliver operational financial objectives including gross profit, net profit, cash, stock holding & sales Show less

Managing 12 corporate locations across London and the South. Clienst included law, accountancy, media, insurance, IT and construction.Turnover responsibility in excess of £10mOverall responsibility for managemnt of Finance, HR, Personnel, Food & Beverage standards, Health & Safety, Innovation & CSR.

Managing a team of 33 employees and a large casual pool of employees. Area of responsibility included the management of employee dining, fine dining, hospitality, reception services, switchboard & vending at this prestigious London location.Key stakeholder and client management.