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Simon M. Email & Phone Number
Manager - Blackhorse Customer Experience and Digital
at
Lloyds Banking Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager - Blackhorse Customer Experience and Digital
Location
Greater Cardiff Area, United Kingdom, United Kingdom
Company size
Who is Simon M.? Overview
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Quick answer
Simon M. is listed as Manager - Blackhorse Customer Experience and Digital at Lloyds Banking Group, a company with 61911 employees, based in Greater Cardiff Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon M..
Simon M. previously worked as Manager - Blackhorse Customer Experience & Digital at Lloyds Banking Group and Business Improvement Consultant at Lloyds Banking Group. Simon M. studied at Porthcawl Comprehensive.
Company email context
Email format at Lloyds Banking Group
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Lloyds Banking Group
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Profile bio
About Simon M.
Responsible for delivery of current strategic goals whilst developing the future CX direction for Consumer Lending Transport business across its end-to-end journeys.I have over a decade of experience in a range of financial services sectors including banking, insurance & asset finance.
Current workplace
Simon M.'s current company
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Lloyds Banking Group
8 roles
Simon M. work experience
A career timeline built from the work history available for this profile.
Manager - Blackhorse Customer Experience & Digital
Current
Aug 2022 - Present
Business Improvement Consultant
Responsible for identification through to implemention of improvement initiatives through effective change & project management across Motor Finance & Leasing.
Jan 2017 - Aug 2022
Decision Risk/ Fraud Prevention Officer
Accountable for underwriting & performing fraud prevention on high risk consumer and business finance applications
Mar 2015 - Dec 2016
Local Excellence/ Continuous Improvement Analyst
Performing root cause analysis on complaint/error drivers and decision rationales to design sustainable solutions within a highly regulated Payment Protection Insurance environment.
Nov 2013 - Mar 2015
Complaints Handler (Sme)
Subject matter expert in handling further investigations where new evidence was submitted and reviewing previous decisions to ensure that decisions met regulatory compliance and resulted in a fair customer outcome. Worked as an SME throughout the E2E journey coaching & developing colleagues
Nov 2011 - Nov 2013
Banking Adviser
Supporting customers with banking advice, assessing customer needs and providing suitable products.
Nov 2009 - Nov 2011
Sign Technician
Responsible for design, creation and fitting of a range of signwriting including shop fronts, vehicle graphics & clothing.
Aug 2007 - Oct 2009
Team & coworkers
Colleagues at Lloyds Banking Group
Other employees you can reach at lloydsbankinggroup.com. View company contacts for 61911 employees →
MG
Marcin Gorzynski
Colleague at Lloyds Banking Group
St Neots, England, United Kingdom, United Kingdom
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CT
Cynthia Thelma
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
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CE
Ceri Edmunds
Colleague at Lloyds Banking Group
Cwmbrân, Wales, United Kingdom, United Kingdom
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RF
Rola Fayed
Colleague at Lloyds Banking Group
Ruislip, England, United Kingdom, United Kingdom
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TE
Tara Ellsmore
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
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EL
Ellie Lin
Colleague at Lloyds Banking Group
Greater London, England, United Kingdom, United Kingdom
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CW
Clare Wazny
Colleague at Lloyds Banking Group
Romford, England, United Kingdom, United Kingdom
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PR
Paul Rennison
Colleague at Lloyds Banking Group
Wakefield, England, United Kingdom, United Kingdom
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SL
Simon L.
Colleague at Lloyds Banking Group
Greater Edinburgh Area, United Kingdom
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HH
Helen Harrower
Colleague at Lloyds Banking Group
Greater London, England, United Kingdom, United Kingdom
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Marcin Gorzynski
Colleague at Lloyds Banking Group
St Neots, England, United Kingdom, United Kingdom
View →
CT
Cynthia Thelma
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
View →
CE
Ceri Edmunds
Colleague at Lloyds Banking Group
Cwmbrân, Wales, United Kingdom, United Kingdom
View →
RF
Rola Fayed
Colleague at Lloyds Banking Group
Ruislip, England, United Kingdom, United Kingdom
View →
TE
Tara Ellsmore
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
View →
EL
Ellie Lin
Colleague at Lloyds Banking Group
Greater London, England, United Kingdom, United Kingdom
View →
CW
Clare Wazny
Colleague at Lloyds Banking Group
Romford, England, United Kingdom, United Kingdom
View →
PR
Paul Rennison
Colleague at Lloyds Banking Group
Wakefield, England, United Kingdom, United Kingdom
View →
SL
Simon L.
Colleague at Lloyds Banking Group
Greater Edinburgh Area, United Kingdom
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HH
Helen Harrower
Colleague at Lloyds Banking Group
Greater London, England, United Kingdom, United Kingdom
View →
1 education record
Simon M. education
-
Porthcawl Comprehensive
FAQ
Frequently asked questions about Simon M.
Quick answers generated from the profile data available on this page.
What company does Simon M. work for?
Simon M. works for Lloyds Banking Group.
What is Simon M.'s role at Lloyds Banking Group?
Simon M. is listed as Manager - Blackhorse Customer Experience and Digital at Lloyds Banking Group.
Where is Simon M. based?
Simon M. is based in Greater Cardiff Area, United Kingdom, United Kingdom while working with Lloyds Banking Group.
What companies has Simon M. worked for?
Simon M. has worked for Lloyds Banking Group and Harris Printers.
Who are Simon M.'s colleagues at Lloyds Banking Group?
Simon M.'s colleagues at Lloyds Banking Group include Marcin Gorzynski, Cynthia Thelma, Ceri Edmunds, Rola Fayed, and Tara Ellsmore.
How can I contact Simon M.?
You can use AeroLeads to view verified contact signals for Simon M. at Lloyds Banking Group, including work email, phone, and LinkedIn data when available.
What schools did Simon M. attend?
Simon M. studied at Porthcawl Comprehensive.
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