Simon Matthews

Simon Matthews Email and Phone Number

Director of Customer Value Management and Retention (SoHo and SME Segment) @ du
Henley-on-Thames, GB
Simon Matthews's Location
London, England, United Kingdom, United Kingdom
Simon Matthews's Contact Details

Simon Matthews personal email

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Simon Matthews phone numbers

About Simon Matthews

A results-driven transformation leader with a proven track record of delivery and benefits realisation. Specialising in managing strategic business critical programmes with high degrees of change and complex stakeholder management. A highly strategic individual that confidently deals with ambiguity and can provide strong strategic direction and leadership.Qualified Chartered Accountant (ACA) with a strong commercial background and experience in board level business case creation and strong data manipulation skills.A dynamic and committed individual who demonstrates the following skill sets: -• Ability to move organisations forward with strong vision & comfortable developing transformation strategy• Proven Transformation and Change Management skills with senior stakeholder groups and teams delivering full business benefits, on time and to budget• Strong commercial & Finance acumen, comfortable performing & leading detailed analysis to drive insight and inform business strategy• Confident at building relationships with stakeholders at all levels of the organisation• Strong leadership skills and the ability to lead, motivate and inspire others to deliver

Simon Matthews's Current Company Details
du

Du

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Director of Customer Value Management and Retention (SoHo and SME Segment)
Henley-on-Thames, GB
Website:
du.ae
Employees:
6982
Simon Matthews Work Experience Details
  • Du
    Director Of Customer Value Management And Retention (Soho And Sme Segment)
    Du
    Henley-On-Thames, Gb
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  • Bt Group
    Senior Commercial Manager, Customer Value Management & Nba Decisioning (Small & Medium Business)
    Bt Group Aug 2023 - Present
    London, England, United Kingdom
    Responsible for building and driving the base strategy and value management for Small & Medium Business.Accountable for driving improvements in core base KPIs including product mix, driving cross sell, upgrade upsell, NPS and Churn.Key Achievements;• Achieved strong incremental commercial growth by transforming BT's Proactive and Reactive Base Management across Broadband, Voice and Mobile products. Owned the commercial marketing strategy across the whole customer lifecycle - from prospecting through to win-back.• Empowered a team of 22 Managers and Professionals to achieve outstanding results through strategic leadership and development. Created a high-performance culture centred on innovation and psychological safety, driving significant team growth and performance improvement.• Ownership of Omnichannel NBA Decisioning Strategy & Implementation across BT Business
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  • Bt Group
    Enterprise Transformation Architect
    Bt Group Feb 2023 - Aug 2023
    London, England, United Kingdom
    Responsible for the creation and maintenance of the overall transformation roadmap for BT Business. Articulating the linkages between business strategy and programme execution for the executive management team. Providing recommendations on suitability of the transformation portfolio and accountable for the creation and interlock of the BT Business modernisation plan. Leads the discovery work to identify new transformation programmes needed to meet the needs of our employees, customers, and stakeholders. Key Achievements• TOGAF 10 Enterprise Architecture Foundation & Practitioner
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  • Bt
    Senior Transformation Manager - Agile Delivery Lead
    Bt Jan 2020 - Feb 2023
    London, United Kingdom
    Worked on a number of large, cross functional programmes to deliver operational efficiencies and grow the top line in the B2B sector. Responsible for the identification, design and execution of the Enterprise Corporate and Public Sector transformation strategy. Working closely with the Sales Managing Director to implement new processes to increase our win rate by optimising Bid Management and Lead to Cash journeys across our highest volume products. I was also responsible for the design and implementation of an Enterprise-wide quantitative activity-based analysis exercise to inform the design of the Enterprise Transformation strategy and associated programmes Key Achievements• Implementation of Agile ways of working across an organisation• Delivered annualised revenue growth and EBITDA improvement for the Corporate and Public Sector P&L• Developed and implemented operational and financial KPIs showing and improved win rate• Line management responsibility for 15+ individuals• Worked with Transformation Director on an organisational redesign and creation of a target operating model• Present on a weekly progress update to the COO on delivery progress and critical transformation KPIs Definition of key Corporate and Public Sector transformation programme that underpins delivery of all transformation targets
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  • Bt
    Senior Transformation Manager (Acting Transformation Director 6 Months)
    Bt Apr 2021 - Sep 2021
    London, England, United Kingdom
    Responsible for the design and delivery of Transformation strategy for Corporate and public sector (CPS) within Enterprise. Working with business units, established a strategic approach that allows the company to migrate from their legacy IT architecture, and setup a programme of work to deliver. Worked with Exec and Senior Leaders across the CPS business to capture challenges and limitations on business growth and converted them into robust transformation strategy underpinned by multiple delivery teams. Responsible for entire CPS portfolio CAPEX prioritisation, working closely with MD Level stakeholders to build the input for the medium-term plan.Key Achievements• Delivering large scale E2E transformation programme looking at modularisation of the legacy IT stack, that unblocks £100m of savings for BT• Design and Thought Leadership of the teams to deliver in compacted and challenging timescales across the business and technology • Establishing a standardised framework for new product development resulting in time to market efficiencies of 6 months with minimal investment required• Implemented a new end-to-end set of IT systems for Enterprise
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  • Bt
    Strategy And Transformation Finance Manager
    Bt Sep 2018 - Jan 2020
    London, United Kingdom
    Responsible for the delivery of the BT Group wide ‘Simplify’ transformation programme. Remit was to work with a range of stakeholders from within the organisation to gain buy in and commitment to support the agenda set by group. Worked in collaboration with Boston Consulting Group to run a cross functional, end-to-end transformation programme focused on radically simplifying the networking product journeys for BT Enterprise. Also responsible for building the benefits case that was communicated to the city as part of BT’s transformation strategy. Key Achievements• Delivered £4.8m EBITDA improvement for BT Enterprise• Built a robust, quantitative effort baseline for BT Enterprise working with the CFO to build the ‘Simplify’ business case for the BT Executives• Participated in the BT Group procurement with external consultants BCG & McKinsey. Reviewed contract and helped Procurement to negotiate favourable terms for BT.• Delivered one of two ‘lighthouse’ programmes across BT group which pioneered the implementation of the group wide transformation strategy ‘Simplify’
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  • Kpmg
    Assistant Manager (Aca)
    Kpmg Sep 2017 - Sep 2018
    London, United Kingdom
    Responsible for the successful delivery of financial statement audits across multiple large corporates & charities. Conducted research and provided technical advice and guidance to clients, recommending accounting treatment and disclosure for financial statements. Leading audit engagements and managing day to day execution of trainee accountants. Working closely with external clients of all levels on seniority to ensure information was received in a timely manner and resolving technical challenges. Responsible for presenting audit finding to client CFO & Audit Partner.
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  • Kpmg
    Auditor
    Kpmg Oct 2014 - Sep 2018
    London, United Kingdom
    Provision of external audit services to clients in the middle market sector across multiple reporting requirements. Leading teams responsible for the completion of on site audit work. Coaching junior team members to help develop their professional skills. Liaising with clients to discuss results and expectations. Completing any further work required off site to ensure the audit service provided meets client expectations and complies with the relevant standards.
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  • Capgemini
    Ceo Office Support
    Capgemini Mar 2014 - Oct 2014
    London, United Kingdom
    Worked in the office of the CEO where I was involved in a wide range of board level initiatives. Briefed the CEO before key client engagements and provided market insight to be used in speeches to the company, clients and wider industry.Key Achievements:• Involved in a large internal Business Transformation programme, developing strategic initiatives and process improvements, implementing them throughout the UK business.• Responsible for the change management of the directive and reported into the UK Board. Reporting to the CEO, CFO and COO amongst other senior stakeholders.• Worked in collaboration with the UK Country Board Secretary to review strategic initiatives to grow the UK Business, identify new market opportunities and report on these to the UK Chairman and executives.• Management of content flowing into the CEO, including financial reporting, business analysis and internal and external communications, requiring high quality and attention to detail.
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  • Capgemini
    Pmo Analyst
    Capgemini Mar 2013 - Oct 2014
    London, United Kingdom
    Simon joined Capgemini in March 2013, since then he has been responsible for providing full Project support to numerous infrastructure projects for a large public sector IT account. Developing skills in financial management, capacity & resource planning, risk management and conformance to key KPI indicators are all pivotal components of his role. Simon has received early promotion and recognition for strong performance and commitment. He gained his Programme & Project Support Office Essentials certification. Simon interacts with business stakeholders from all levels and has a capacity to suggest new & innovative ways of improving business process. He is responsible for financial management and reporting for a large of programme of work. He conducts budget analysis for his programme manager and clients. He maintains high level of quality reporting and is responsible for ensuring accurate reporting both internally & externally. He regularly uses and is proficient in Microsoft Project, Clarity, Open Workbench and Microsoft Office to perform a wide array of tasks. Furthermore Simon maintains his own project plans and is responsible for ensuring planning and risk conformance.
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  • The Co-Operative Group
    Co-Operative Food Manager
    The Co-Operative Group Jun 2012 - Apr 2013
    I have been responsible for running, maintaining and managing a multi-million pound revenue generating store. In charge of stock management, store operations and logistics, management of employees, merchandising and adhering to the financial requirements of the store.
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  • The Co-Operative Group
    Customer Service Assistant
    The Co-Operative Group Feb 2007 - May 2012
    During my time at University I worked part-time enabling me to help fund my studies. I gained my duty management qualification with Somerfield Plc, applying these management qualities during supervision of the store. I also gained my BIIAB Level 2 Award for Licensing Practitioners (Alcohol) (ALPA) enabling me to manage the store without supervision.
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Simon Matthews Skills

Teamwork Management Microsoft Office Project Management Microsoft Excel Customer Service Project Planning Data Analysis Team Leadership Time Management Risk Management Business Process Improvement Financial Analysis Clarity Microsoft Word Store Management Ambition Adaptability Open Workbench Communication Public Speaking Sales Powerpoint Capacity Planning Html New Business Development English Fundraising Budgets Ms Project Accounting Big 4 Auditing Statutory Audit Financial Accounting Change Management Finance Strategy Business Analysis Management Consulting Business Transformation

Simon Matthews Education Details

Frequently Asked Questions about Simon Matthews

What company does Simon Matthews work for?

Simon Matthews works for Du

What is Simon Matthews's role at the current company?

Simon Matthews's current role is Director of Customer Value Management and Retention (SoHo and SME Segment).

What is Simon Matthews's email address?

Simon Matthews's email address is si****@****kpmg.co

What is Simon Matthews's direct phone number?

Simon Matthews's direct phone number is +4411325*****

What schools did Simon Matthews attend?

Simon Matthews attended Institute Of Chartered Accountants In England And Wales, University Of Exeter, Solihull Sixth Form College.

What are some of Simon Matthews's interests?

Simon Matthews has interest in Sustainability, Sport, Travelling, Socialising, Reading, New Technologies Innovation, Conservation, Business Improvement Initiatives, Management Consulting.

What skills is Simon Matthews known for?

Simon Matthews has skills like Teamwork, Management, Microsoft Office, Project Management, Microsoft Excel, Customer Service, Project Planning, Data Analysis, Team Leadership, Time Management, Risk Management, Business Process Improvement.

Who are Simon Matthews's colleagues?

Simon Matthews's colleagues are Etta L. Clayton, Mohammed Faizal, Rana Noman, Gracelyn Carey, Piyush Sanjay, Maher Murad, Shaima Hajji.

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