Director at Altior Consulting Ltd; offering independent, high quality and reliable business/technical services to the Public Safety and Defence industries.Our mission is to help our clients understand their technical issues, implement change and realise opportunities for service/performance improvements. Enhancing customer business process and driving efficiencies through procurement, delivery and business change support. Specialising in:- Technical architecture and high level design- Service management and managed services design - Business transformation, strategy and analysis- Procurement support, requirements capture, customer engagement and customer journey visualisation- High level security architecture design- Technology integration and implementation- Technical and Test Assurance- Programme and Service Delivery- Customer Engagement, Requirements Capture and User Journey Mapping- Market and Customer Need Analysis

As the Global Cyber Security Services Lead for Motorola Solutions I am responsible for the company's portfolio of Managed, Detection and Respond Cyber Services. Working closely with the Cyber product team, regional sales and pre-sales teams and other global business units I am responsible for the Cyber service strategy, service design, business development, pricing and go to market readiness regarding the company's portfolio of MDR Cyber solutions. My strategic focus is on growing the Cyber services business globally, enhancing the company's brand, ensuring a first class customer experience and ultimately positioning Motorola Solutions as a world leader in delivering Mission Critical Communications Cyber Security

As Global Services Lead I am responsible for heading up new business development and enablement across Europe, Middle East, Africa and Latin America on behalf of the Motorola Solutions Global Services Organisation. Identifying new revenue generating opportunities, turning customer requirements and needs into new business growth opportunities; whilst striving to continually improve the overall Customer Experience. My key responsibilities include: Ensuring Go to Market and Service Delivery strategies for new products are in place at launch. Uncovering new opportunities to increase Services revenue, improve customer satisfaction and turn new requirements and opportunities into multimillion$ recurring revenue streams. Driving business growth and increasing the adoption of services across the many business verticals including Government, Utilities, Mining, Transportation and the Channel.As Services Lead for an area covering half the globe, building strong relationships is imperative to ensuring success. Close partnerships and regular interaction with key customers and stakeholders is vital to achieving the company's goals. Working closely with key stakeholders, partners and customers I will lead on the strategic alignment of product roadmaps, requirement capture and resource prioritisation; providing strong governance and direction.

A member of Motorola Solutions' ESN Programme leadership team focusing on the successful transition and delivery of the ESN (£multibillion UK Emergency Services Network) products and infrastructure into live service. Building and leading the team responsible for ESN Service Design, Transition and Assurance into the UK Managed Services Platform; delivering key technical infrastructure and service management capability into live service. Working with internal and external stakeholders; ensuring service acceptance criteria and expectations are met.Service Owner for ESN products.

A member of Motorola Solutions' Managed Services leadership team focusing on the successful delivery of ESN (£multibillion UK Emergency Services Network). Building and leading the team responsible for ESN Business Relationship Management and User Assurance. Responsible for Service Governance and delivering Mission Critical Services to the Emergency Services.Leading and motivating this team; ensuring strong Business Relationships with UK Government and the Emergency Services are forged.Deliver Internal and Customer Assurance throughout the ESN mobilisation phase and into Service.

As a senior manager within the Home Office and Emergency Services Mobile Communications Programme I am responsible for the delivery assurance of the Emergency Services Network. The key responsibilities are:-Lead and manage a mixed team of technical assurance experts, business change managers and delivery partner project managers with the responsibility for the successful delivery of the Emergency Services Network (ESN) for the three emergency services.Own the service delivery test assurance and coverage/performance assurance functions; ensuring the successful implementation of ESN to contractual requirements.Lead the development and implementation of the Trials and Pilots strategy alongside senior stakeholders and ESN suppliers.Develop the strategic plan for in-service assurance and managementDesign, recruit for, put in place and lead the ESN service assurance team.Own service assurance stakeholder and industry engagement activities; including the building of stakeholder confidence in the new service, development of new solutions and technology for deployment on the network, etc. Lead on all market sounding, technology feasibility studies, industry and stakeholder engagement with a view to conducting capability demonstrations and stakeholder confidence events.Develop and maintain an influential portfolio of industry and stakeholder contacts.

Emergency Services Mobile Communications Programme (ESMCP) Portfolio Manager responsible for Mobile Network Services procurement and delivery.As a senior manager within the Home Office and Emergency Services Mobile Communications Programme I am responsible for:-The clarification, evaluation, negotiation and consequent award of £multibillion contracts; delivering mobile network services to the UK Government and the Emergency Services.Leading and managing a portfolio of multi-disciple project teams consisting of commercial managers, technical SMEs, requirements analysts and project managers; ensuring Government Mobile Network Services procurements are managed through ITT, Evaluation, negotiation, BAFO and delivery.Directing the project team responsible for developing the strategy for the procurement and delivery of a new Air to Ground communications service for the Emergency Services. Conducting market sounding, technology feasibility studies, industry and stakeholder engagement.Defining requirements, procurement strategy, and service delivery/transition plans.

Emergency Services Mobile Communications Programme (ESMCP) technical lead responsible for Delivery Assurance and Programme Management.Senior member of the programme team responsible for the delivery of key strategic work streams including: The defining of mobile communications system requirements for the emergency services, programme & project delivery, long term strategic planning, procurement strategic planning, technology capability and industry & stakeholder engagement.

Responsible for the technical acceptance and testing of the national Airwave mission critical communications service. Lead and manage Airwave service engineering support team. Manage programmes of functionality delivery specific to the Airwave network.Technical advisor to the Emergency Services Mobile Communications Programme (ESMCP).

Technical support during delivery of Airwave service (£3bn government procurement programme). Manage Airwave functionality project work packages.

Manage Police, Fire and Prison Service spectrum assets. Represent UK regards international spectrum management, allocation and cross border inter-working.

As a Radio Communications System Designer for the MoD my role was to design robust and reliable communications systems for the RAF's portfolio of early warning ballistic detection systems, HF radio farms and RADAR installations across the globe. My 10 years in the MoD included a 2 year traineeship and placements in contract management, resource planning, manufacture and aeronautical test environments before taking up the System Designer role.